Youth & Family Case Manager — Hybrid/Remote

Outagamie County; Appleton (WI); Hybrid; USD 48,000 - 64,000; Full time

Benefits offered by this job

Full benefits package

Wisconsin Retirement System

Job summary

Outagamie County is seeking a Case Manager/Social Worker to provide professional social work services to individuals and families, addressing health, family, and economic challenges. The role blends Youth Justice case management with parent education, with duties spanning assessments, service planning, counseling, court-related work, and community connections.

The position requires a social work degree (Bachelor’s or Master’s) and relevant licensure/certification.

Qualifications

• Bachelor’s degree in social work or related human services field.
• Active Wisconsin social work certification for YFS.
• Valid driver’s license and vehicle insurance.
• Ability to install car seats.
• Knowledge of social work principles and human development.

Responsibilities

• Assess reports to determine involvement and gather collateral contacts.
• Determine services needed via interviews, home visits, and investigations.
• Arrange services and connect clients with providers to meet needs.
• Provide counseling and protective support for at-risk clients.
• Maintain case histories and ensure confidentiality per policy.
• Prepare court reports and related paperwork.
• Support clients’ inner strengths and resource development.
• Monitor case plans and provide follow-up actions.
• Provide on-call services as assigned.
• Respond to Emergency/Disaster Plan.

Skills

Case management

Counseling

Interviewing

Communication

Documentation

Time management

Conflict resolution

Motivational interviewing

English proficiency

Driver's license

Education

Bachelor’s in Social Work

Master’s in Social Work

Wisconsin social work certification

Tools

Outlook

The Clinical Manager

e-Wisacwis

Dictation

Copy machine

Job description

Outagamie County is seeking a Case Manager/Social Worker to provide professional social work services to individuals and families, addressing health, family, and economic challenges. The role blends Youth Justice case management with parent education, with duties spanning assessments, service planning, counseling, court-related work, and community connections.

The position requires a social work degree (Bachelor’s or Master’s) and relevant licensure/certification.