Youth Drop-In Center Program Manager — Lead & Impact

Pathfinders; Milwaukee (WI); On-site; USD 50,000 - 61,000; Full time

Job summary

Pathfinders in Milwaukee seeks a Program Manager to lead the Drop-In Center for youth ages 11-25, providing basic needs assistance, case management, and linkages to community resources.

The role involves supervising staff, coordinating program activities, and assisting with grants reporting. A Bachelor’s in human services and two years of supervisory experience are required, with travel and a valid Wisconsin driver’s license expected.

Qualifications

• Bachelor's degree in human services or related field.
• Two years of supervisory experience.
• Wisconsin driver's license and proof of auto insurance.
• Ability to travel as necessary.
• Lived experience preferred.
• First aid certification recommended (can be obtained after hiring).

Responsibilities

• Monitor daily operations of the Drop-In Center to ensure best practices and compliance.
• Oversee opening/closing of the Drop-In Center and coordinate with IT, operations, and development teams.
• Hire, train, and supervise Drop-In Center staff, directing overall program outcomes.
• Develop capacity of staff to assess eligibility, support participants, and document accurately.
• Build partnerships to expand access to on-site and off-site resources.
• Monitor budgets and ensure spending aligns with budget guidelines.
• Ensure timely completion of client records and case notes.
• Support grant reporting in collaboration with the Director of Runaway & Homeless Youth Services.
• Lead annual Point in Time Youth count and related events with partners.
• Coordinate youth action board activities and related meetings.
• Participate in agency meetings, trainings, and funder/partner engagements.
• Other duties as assigned.

Skills

Supervisory experience

Lived experience

Travel ability

First aid knowledge

Driver's license

Education

Bachelor's degree in human services

Job description

Pathfinders in Milwaukee seeks a Program Manager to lead the Drop-In Center for youth ages 11-25, providing basic needs assistance, case management, and linkages to community resources.

The role involves supervising staff, coordinating program activities, and assisting with grants reporting. A Bachelor’s in human services and two years of supervisory experience are required, with travel and a valid Wisconsin driver’s license expected.