Youth Crisis Intake Counselor — Triage & Support

Seven Counties; Louisville (KY); In loco; USD 42.000 - 52.000; Tempo pieno

Descrizione del lavoro

Seven Counties in Louisville, KY is seeking a qualified professional to provide telephone screening for youth crisis services. You will collect demographic and clinical information, determine eligibility, verify insurance, and document in the Avatar EHR system.

You will collaborate with team members, ensure timely appointments within seven days, and help connect clients to community resources while maintaining quality assurance and ongoing training commitments.

Competenze

• 1 year full-time experience in social services or crisis settings.
• Crisis counseling experience preferred; good listening and documentation skills.
• Proficiency with electronic health records and data entry.
• Strong communication and ability to work in a team-oriented environment.

Mansioni

• Provide telephone screening for crisis services for youth and document information.
• Determine eligibility for services and verify insurance coverage.
• Route or transition cases for follow-up and coordinate care with teams.
• Maintain monthly reports on calls, appointments, and referrals.
• Schedule initial appointments and provide community resource information.

Conoscenze

Phone screening

Mental health

Documentation

Communication

Team collaboration

EHR proficiency

Formazione

Bachelor's degree in Social Services or related field

Strumenti

Avatar EHR

Descrizione del lavoro

Seven Counties in Louisville, KY is seeking a qualified professional to provide telephone screening for youth crisis services. You will collect demographic and clinical information, determine eligibility, verify insurance, and document in the Avatar EHR system.

You will collaborate with team members, ensure timely appointments within seven days, and help connect clients to community resources while maintaining quality assurance and ongoing training commitments.