Youth Crisis Intake Counselor

Seven Counties; Louisville (KY); Vor Ort; USD 25.000 - 33.000; Teilzeit

Zusammenfassung

Seven Counties seeks a part-time crisis phone screener to assess youth crisis calls, collect essential data, and determine eligibility for services. You will document in the Avatar EHR, coordinate follow-ups, and provide resource information.

Role requires a Bachelor's degree in Social Services and at least one year of social services experience; crisis counseling background is preferred. Strong communication and teamwork are essential.

Qualifikationen

• Bachelor's degree in Social Services, Human Behavior Sciences, or related field required.
• One year of full-time mental health or social services experience required.
• Crisis counseling experience preferred.
• Proficiency in word processing and data entry essential.
• Avatar EHR experience preferred.

Aufgaben

• Provides telephone screening for crisis services for youth.
• Collects demographic and clinical information and records accurately in the EHR.
• Determines client eligibility and verifies insurance coverage.
• Uses clinical criteria and protocols to triage and intervene.
• Consults with team and routes for follow-up as needed.
• Promotes collaboration with other departments and community partners.
• Ensures compliance with organizational standards and trainings.
• Schedules and reschedules initial appointments.
• Provides information about community resources.
• Maintains monthly data on calls, appointments, and referrals.
• Performs other duties as assigned.

Kenntnisse

Phone screening

Documentation

Crisis counseling

EHR data entry

Verbal communication

Active listening

Ausbildung

Bachelor's degree in Social Services

Tools

Avatar EHR

Jobbeschreibung

Seven Counties seeks a part-time crisis phone screener to assess youth crisis calls, collect essential data, and determine eligibility for services. You will document in the Avatar EHR, coordinate follow-ups, and provide resource information.

Role requires a Bachelor's degree in Social Services and at least one year of social services experience; crisis counseling background is preferred. Strong communication and teamwork are essential.