Youth Club Front Desk & Membership Manager

Boys & Girls Clubs of the Midlands; Omaha (NE); Presencial; USD 23.000 - 26.000; Jornada completa

Descripción de la vacante

The Boys & Girls Clubs of the Midlands in Omaha, NE is seeking a Front Office Manager to ensure smooth front desk operations and member onboarding. The role handles phones, calendars, filing, and data entry through KidTrax and MoneyTrax, while maintaining confidentiality and presenting a welcoming, professional image.

You will work under the Club Director, schedule activities, manage memberships, receipts, and reporting, and interact with youth, families, and staff to support the club's mission

Formación

• Proven verbal and written communication skills.
• Strong interpersonal and customer service abilities.
• Polite telephone manner and professional presentation.
• Excellent organizational skills and attention to detail.
• Ability to manage multiple tasks and meet deadlines.
• Ability to maintain confidentiality with sensitive information.

Responsabilidades

• Receive and greet guests and members; monitor entry security.
• Answer phones and direct inquiries in a timely, courteous manner.
• Maintain club calendars and communicate schedules to members and schools.
• Manage office supplies and restock periodically.
• Disseminate weekly Trax reports and compile daily meal counts.

Conocimientos

Excellent verbal and written comms

Excellent interpersonal skills

Polite telephone manner

Organizational skills

Multitasking

Confidential information handling

Windows/MS Office

Zoom

Google Workspace

Herramientas

Microsoft Office Suite

Zoom

Google Drive/Docs/Sheets

KidTrax/MoneyTrax experience

Descripción del empleo

The Boys & Girls Clubs of the Midlands in Omaha, NE is seeking a Front Office Manager to ensure smooth front desk operations and member onboarding. The role handles phones, calendars, filing, and data entry through KidTrax and MoneyTrax, while maintaining confidentiality and presenting a welcoming, professional image.

You will work under the Club Director, schedule activities, manage memberships, receipts, and reporting, and interact with youth, families, and staff to support the club's mission