Yoga Studio Sales & Service Leader

Aloyoga; Aspen (CO); On-site; USD 60,000 - 85,000; Full time

Benefits offered by this job

Employee discount

Wellness Club membership

Medical/Dental/Vision plans

401k matching

Monthly store incentives

Clothing allowance

Free yoga classes

Job summary

ALO Yoga is seeking a Sales & Service Manager to lead the store's guest experience and sales strategy in Aspen, CO. You will guide the Sales & Service team, coach staff, and ensure high service standards.

The role emphasizes partnership with the General Manager on budgeting, reporting, and quarterly planning, while fostering a culture aligned with ALO's guiding principles. ALO offers perks and growth opportunities in a dynamic retail environment.

Qualifications

• 3-5 years of retail or related industry leadership experience.
• Extraordinary interpersonal and communication skills, both verbal and written.
• Agile with the ability to handle multiple tasks in a changing environment.
• Independent work ethic, time management skills, and personal accountability.
• Requires constant movement in and around all areas of the store.
• Aligns with and embodies ALO's Guiding Principles.
• Ability to lift, push, carry or otherwise move up to 50 pounds.
• Ability to stand and move for an entire shift.

Responsibilities

• Investigate and root cause sales opportunities, partnering with the General Manager to escal…
• Oversee the Sales & Service team to execute an exceptional guest experience on the floor through assessing the level of guest connection and technical product education and supporting team members to address gaps through feedback and coaching
• Continue to build the client relationship daily with our customers
• Ensure effective sales floor coverage through the development of workforce solutions and leading selling initiatives throughout the store as needed
• Partner with the General Manager to build the Sales & Service strategy for the store and execute implementation with the Sales & Service team

Skills

Retail leadership

Interpersonal skills

Agile / multi-tasking

Time management

Physical stamina

Brand alignment

Tools

MS Office

Job description

ALO Yoga is seeking a Sales & Service Manager to lead the store's guest experience and sales strategy in Aspen, CO. You will guide the Sales & Service team, coach staff, and ensure high service standards.

The role emphasizes partnership with the General Manager on budgeting, reporting, and quarterly planning, while fostering a culture aligned with ALO's guiding principles. ALO offers perks and growth opportunities in a dynamic retail environment.