YMCA in Westfield - Member Services Representative - Evening Shifts 4-9PM

YMCA of Greater Indianapolis; Westfield (IN); On-site; USD 16,000 - 21,000; Part time

Benefits offered by this job

Free YMCA membership

20 Hours Per Week of Free Child Care

Flexible Hours/Scheduling

Retirement

Employee Assistant Program

Discounted Program Fees

Professional Development

Job summary

YMCA of Greater Indianapolis is seeking a Part Time Member Services Representative in Westfield, IN. You will deliver front-desk support, handle member inquiries, and support daily operations in a friendly environment.

The role requires basic data entry, word processing, and the ability to learn YMCA software. Training within 60–90 days includes Praesidium duties and new employee orientation.

Qualifications

• Age 16+ required.
• High school diploma preferred.
• Basic member service and telephone etiquette required.
• Data entry and basic computer proficiency.
• Ability to learn YMCA software programs.

Responsibilities

• The primary function of this position is to provide excellent member services.

Skills

Customer service

Telephone etiquette

Data entry

Basic computer proficiency

Math & calculator

Filing & office procedures

YMCA software learning

Education

High school diploma or equivalent

Tools

YMCA software programs

Job description

Job Details

Job Location: Westfield, IN 46074

Position Type: Part Time

Job Shift: Part Time

Job Category: Member Services

Benefits Include:

• Free YMCA of Greater Indianapolis Membership
• 20 Hours Per Week of Free Child Care
• Flexible Hours/Scheduling
• Retirement
• Employee Assistant Program
• Discounted Program Fees
• Professional Development

The primary function of this position is to provide excellent member services.

Qualifications

• At least 16 years of age
• High school diploma or equivalent preferred
• Basic member service skills and telephone etiquette
• Data entry skills and basic computer proficiency using standard word processing
• Ability to learn and use YMCA software programs
• Math and calculator proficiency
• Knowledge of filing and basic office procedures and the ability to use the copier and fax machine
• Obtain and maintain required training (refer to YMCA Training Plan) and demonstrate YMCA Leadership Competencies for the Member Services Representative I position.
• The completion of the following required trainings within 60-90 days of employment:
• Praesidium: Duty to Report
• Praesidium: Keeping Your YMCA Safe
• YMCA New Employee Orientation (NEO)