Yelp - Inside Sales Representative (Remote - Central or Eastern Region), application via RippleMatch

RippleMatch; Philadelphia (Philadelphia County); Remote; USD 37,000 - 65,000; Full time

Job summary

An established industry player is seeking a motivated Inside Sales Representative to join their dynamic team. This remote role focuses on connecting local businesses with innovative advertising solutions. You'll engage with small business owners, tailor sales approaches, and achieve monthly sales targets. The ideal candidate is resilient, adaptable, and possesses excellent communication skills. With comprehensive training and a clear path for professional growth, this position offers competitive earnings and a supportive work environment. If you're passionate about helping businesses thrive, this opportunity is perfect for you.

Benefits

Full medical, vision, dental coverage

15 days PTO, increasing after 2 years

Wellness reimbursements

401(k) with match

Stock purchase plan

Up to 14 weeks parental leave

Qualifications

• 2+ years customer-facing experience or Bachelor's Degree required.
• Proficient in using computers and email; distraction-free work environment needed.

Responsibilities

• Educate and sell Yelp advertising programs through outbound calls.
• Manage a pipeline of clients using Salesforce CRM.

Skills

Sales Skills

Customer Service

Communication Skills

Multitasking

Resilience to Rejection

Education

GED/HS Diploma

Bachelor's Degree

Tools

Salesforce

Google Suite

Job description

Yelp - Inside Sales Representative (Remote - Central or Eastern Region), application via RippleMatch

Join to apply for the Yelp - Inside Sales Representative (Remote - Central or Eastern Region), application via RippleMatch role at RippleMatch

Yelp - Inside Sales Representative (Remote - Central or Eastern Region), application via RippleMatch

6 days ago Be among the first 25 applicants

Join to apply for the Yelp - Inside Sales Representative (Remote - Central or Eastern Region), application via RippleMatch role at RippleMatch

This role is with Yelp. Yelp uses RippleMatch to find top talent.

Please note that while this role will operate remotely, it is required that the candidate resides in the Eastern or Central Region of the United States.

About Yelp

Yelp was created to connect people with great local businesses. As an Inside Sales Representative (ISR), you'll work directly with these local businesses to help them achieve their goals through Yelp's advertising programs. You'll contact small business owners via phone to understand their needs and tailor sales approaches accordingly. Our success is measured by your ability to meet and exceed sales goals, maintain daily metrics, and handle rejection positively.

What You'll Do

1. Educate, strategize, and sell Yelp advertising programs through outbound calls—this role is 100% phone-based.
2. Reach as many businesses as possible, working one of the following schedules (in your local time): 7:30 a.m. to 4:30 p.m., 8:30 a.m. to 5:30 p.m., or 9:30 a.m. to 6:30 p.m.
3. Manage a pipeline of clients across various industries using Salesforce CRM.
4. Work remotely from home on a set Monday to Friday schedule.
5. Become an expert in Yelp's advertising solutions, adapt product recommendations, and overcome customer objections.
6. Achieve and exceed monthly sales targets with a strong work ethic and persistence.
7. Stay organized and manage your time effectively to meet daily goals.

What We're Looking For in You

1. Strong desire to learn and improve, with resilience to rejection.
2. Ability to multitask across multiple tabs and tools.
3. Familiarity with tools like Google Suite and Salesforce.
4. Curiosity and proactive questioning skills.
5. Comfortable working with a remote team and engaging in virtual communication.
6. High integrity, team-oriented attitude, and excellent listening skills.
7. Persuasive, assertive, and persistent with a passion for helping local businesses.
8. Adaptable and quick thinker to handle challenges confidently.

Requirements

1. GED/HS Diploma with 2+ years customer-facing experience OR Bachelor's Degree.
2. No fear of phone-based sales.
3. Proficient with computers and email (Google Suite, Macbook provided).
4. Distraction-free work environment.
5. Ability to prioritize and work independently.
6. Legal US work authorization.

Training and Development

1. Two-month initial training plus ongoing career development through the Yelp Sales Development Program.
2. Learn communication and sales techniques, CRM tools, and internet advertising for SMBs.
3. Path for professional growth with opportunities for increased compensation, titles, and responsibilities.

Compensation and Benefits

1. First-year earnings range from $50k-$65k, including base salary and incentives.
2. Year 2 target earnings around $70k, top performers averaging $112k.
3. Starting base salary of $37k plus uncapped commissions.
4. Full medical, vision, dental coverage from day one.
5. 15 days PTO, increasing after 2 years, plus wellness days, holidays, and floating holidays.
6. Up to 14 weeks parental leave.
7. Wellness reimbursements, savings accounts, 401(k) with match, stock purchase plan.

Equal Opportunity Statement

Yelp values diversity and is committed to inclusive hiring practices. We consider all qualified applicants without regard to race, age, gender, disability, or other protected characteristics. We provide accommodations for applicants with disabilities.