Yelp - Inside Sales Representative (Remote - Central or Eastern Region), application via RippleMatch

RippleMatch; Boston (MA); Remote; USD 37,000 - 65,000; Full time

Job summary

An established industry player is seeking a motivated Inside Sales Representative to connect with local businesses and help them thrive through innovative advertising solutions. This remote role emphasizes a supportive team environment, where your success is measured by meeting sales targets and fostering strong relationships with clients. With comprehensive training and opportunities for career growth, you’ll be empowered to excel in a dynamic, fast-paced setting. If you’re passionate about helping businesses succeed and thrive in a virtual environment, this is the perfect opportunity for you.

Benefits

Health Insurance

Dental Insurance

Vision Insurance

Paid Time Off

Parental Leave

Wellness Reimbursements

Savings Plans

Stock Options

Qualifications

• 2+ years of customer-facing experience required.
• Proficiency with computers and email; familiarity with Google Suite.

Responsibilities

• Educate and sell Yelp advertising programs through high-volume outbound calls.
• Manage a pipeline of clients across various industries using CRM.

Skills

Sales Skills

Communication Skills

Customer Engagement

Time Management

Adaptability

Education

GED/HS Diploma

Bachelor's Degree

Tools

Salesforce

Google Suite

Job description

Yelp - Inside Sales Representative (Remote - Central or Eastern Region), application via RippleMatch

Join to apply for the Yelp - Inside Sales Representative (Remote - Central or Eastern Region), application via RippleMatch role at RippleMatch

Yelp - Inside Sales Representative (Remote - Central or Eastern Region), application via RippleMatch

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Join to apply for the Yelp - Inside Sales Representative (Remote - Central or Eastern Region), application via RippleMatch role at RippleMatch

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This role is with Yelp. Yelp uses RippleMatch to find top talent.

Please note that while this role will operate remotely, it is required that the candidate resides in the Eastern or Central Region of the United States.

About Yelp

Yelp was created to connect people with great local businesses. As an Inside Sales Representative (ISR), you'll be working directly with these local businesses to help them achieve their goals through Yelp's advertising programs. You'll contact small business owners via phone to understand their needs and tailor sales approaches to help them grow. Success is measured by meeting and exceeding sales goals, managing daily metrics, and handling rejection positively. This role offers a supportive virtual team environment with flexible remote work.

We encourage you to apply even if you don't meet every requirement. At Yelp, we value great people over checklists.

What You'll Do

1. Educate, strategize, and sell Yelp advertising programs through high-volume outbound calls — this is a 100% phone-based role.
2. Reach as many businesses as possible, working scheduled hours (e.g., 7:30 a.m. to 4:30 p.m., 8:30 a.m. to 5:30 p.m., or 9:30 a.m. to 6:30 p.m.).
3. Manage a pipeline of clients across various industries using CRM (Salesforce).
4. Work remotely from home, selling advertising to local businesses on a set weekday schedule.
5. Become an expert in Yelp's advertising solutions, adapt recommendations to client needs, and handle objections effectively.
6. Achieve and surpass monthly sales targets through strong work ethic and persistence.
7. Stay organized and manage your time to meet daily goals, understanding that sales involve a numbers game.

What We're Looking For in You

• Enthusiasm for learning and self-improvement; resilient to rejection.
• Ability to multitask across multiple tabs, screens, and video tools.
• Proficiency with tools like Google Suite and Salesforce.
• Curiosity and a proactive approach to asking questions.
• Comfort in virtual team settings and effective communication skills.
• High integrity, team spirit, and excellent listening, assertiveness, and persuasive skills.
• Genuine interest in people and local businesses, with the ability to inspire passion for Yelp.
• Adaptability and problem-solving skills to handle challenges confidently.

Requirements

• GED/HS Diploma with 2+ years customer-facing experience OR Bachelor's Degree.
• No fear of using the phone.
• Proficiency with computers and email; familiarity with Google Suite and MacBooks.
• Distraction-free work environment.
• Ability to prioritize and work independently.
• Legal US work authorization.

Training and Development

• Two-month comprehensive training plus ongoing career development through the Yelp Sales Development Program.
• Learn communication and sales techniques, CRM usage, and internet advertising for SMBs.
• Progression opportunities with increased compensation, titles, and responsibilities.

Compensation and Benefits

• First-year earnings: $50k-$65k plus uncapped incentives.
• Year 2 on-target earnings: $70k; top performers average $112k.
• Starting base salary: $37k plus commission.
• Full benefits from day one, including health, dental, vision, PTO, parental leave, wellness reimbursements, savings plans, and stock options.

Yelp values diversity and is an equal opportunity employer. We consider all qualified applicants without regard to race, gender, or other protected characteristics. We provide accommodations for disabilities during the application process.