Yardi Technical Analyst Remote

National Church Residences; Provo (UT); Remote; USD 70,000 - 110,000; Full time

Benefits offered by this job

Medical & Rx

Dental & Vision

Retirement Savings Plan

PTO & Holidays

Tuition reimbursement

Job summary

National Church Residences is seeking a Yardi Technical Analyst to support Voyager and RentCafé from a remote home office, preferably in the Eastern or Central US time zones. The role emphasizes system configuration, data integrity, and compliance for HUD/LIHTC programs.

You will partner with the Application Manager Yardi and other departments to implement enhancements, optimize processes, and develop custom reports. A strong SQL background and Yardi experience are required.

Qualifications

• Bachelor’s degree in Information Systems, Computer Science, Business, or equivalent experience.
• 3+ years hands-on with Yardi Voyager (7S or newer) in a technical/support role within Affordable Housing.
• Proficiency in SQL for data analysis and report development.
• Experience with Yardi ETL processes and system integrations.
• Familiarity with RentCafe and other Yardi modules (HUD, LIHTC, TRACS).
• Yardi certification or Voyager administration training preferred.
• ITIL Foundation or similar service management certification preferred.

Responsibilities

• Configure and maintain Yardi Voyager and RentCafé systems, including property setup, user roles, and security.
• Provide Tier 1 and Tier 2 support for Yardi users and manage helpdesk tickets.
• Monitor and maintain data integrity across Yardi modules, including compliance data for HUD/LIHTC.
• Support integrations between Yardi and other systems using SQL, Yardi ETL, and Microsoft Fabric or similar tools.
• Develop and maintain custom reports using Yardi Spreadsheet Reporter, SQL, and other tools.
• Assist with testing and deployment of Yardi upgrades, patches, and new modules.
• Document processes, configurations, and data flows for internal controls and audits.
• Participate in process improvement initiatives and training/user adoption efforts.

Skills

Data analysis

Report development

Communication

Education

Bachelor's degree or equivalent

Tools

Yardi Voyager

RentCafé

SQL

ETL

YSR (Yardi Spreadsheet Reporter)

Job description

In his Remote role, you will work from home in the Eastern or Central US Time Zone, using our provided resources.At National Church Residences, we believe every senior should lead a vibrant, healthy, and independent life. Since 1961, our mission has been to provide quality housing that meets the diverse and evolving needs of seniors.With over 340 communities across 25 states, we are the nation’s largest not-for-profit provider of affordable senior housing and the leading employer of service coordinators. In addition to residential senior communities, we offer home and community-based services and permanent supportive housing for formerly homeless and disabled individuals.

As a Yardi Technical Analyst at National Church Residences, you will provide hands-on support for our Yardi Voyager and RentCafé platforms, ensuring system stability, data integrity, and user satisfaction. You will be engaging in system configuration, troubleshooting, reporting, and integration support, with a focus on Affordable Housing compliance and operational efficiency. In this collaborative role, you will work closely with the Application Manager Yardi and stakeholders across departments to implement enhancements and improve processes.Configure and maintain Yardi Voyager and RentCafé systems, including property setup, user roles, and securityProvide Tier 1 and Tier 2 support for Yardi users, resolving technical issues and managing helpdesk ticketsMonitor and maintain data integrity across Yardi modules, including compliance‑related data for HUD and LIHTC programsSupport integrations between Yardi and other systems using SQL, Yardi ETL, and Microsoft Fabric or similar toolsDevelop and maintain custom reports using Yardi Spreadsheet Reporter (YSR), SQL, and other reporting toolsAssist with testing and deployment of Yardi upgrades, patches, and new module implementationsDocument processes, configurations, and data flows to support internal controls and audit readinessParticipate in process improvement initiatives and contribute to training and user adoption effortsParticipates in policy creation and appropriate problem‑solving methods.With respect to Resident Rights, ensure all care is provided with respect and dignity for the residents/clients, their families and the staff. Reports all complaints made by residents/clients and/or families to the appropriate supervisors, reports all allegations of abuse, misappropriation of funds/resident property and/or any other corporate compliance, drug free workplace, safe work practices, all federal, state and local regulations and laws.

Bachelor’s degree in Information Systems, Computer Science, Business, or equivalent experienceMinimum of 3 years of hands-on experience with Yardi Voyager (7S or newer) and RentCafé in a technical or support role within the Affordable Housing industry required.Proficiency in SQL for data analysis and report development preferredExperience with Yardi ETL processes and system integrations preferredExperience with RentCafe and other Yardi modules (e.g., Familiarity with Affordable Housing compliance workflows (HUD, LIHTC, TRACS)Knowledge of additional Yardi modules (e.g., Background in process improvement or automationMust have good working computer skills with basic professional computer software (Microsoft Office suite, Windows, etc.) and the capacity for learning new software systems quickly.Must have strong motivational skills and a high emotional intelligence quotient (EQ)Must have the ability to speak, read, write and understand English, as well as the ability to make self-understood.Travel:Rare, up to 5%Yardi certification or formal training in Voyager system administration (preferred)ITIL Foundation or similar service management certification (preferred)

• Medical & Rx
• – 3 plan options to fit your budget; choose from coverage offered through a Nationwide network for you and your familyComplimented with a
• Healthcare Flexible Spending Account
• or
• Employer funded Health Savings AccountIncludes Fertility & Family Building Support
• ,
• Weight Management
• , and
• Chronic Condition SupportDental
• &
• Vision
• coverage for you and your family with Nationwide providers.Company provided
• Life & ADD
• insurance and
• Disability
• coverage.Flexible Spending Accounts
• for Dependent Care and Transportation & ParkingWell-being Programs
• including an enhanced EAP with
• mental health and work-life support
• ,
• tobacco cessation
• , and
• Well-Being Your Way
• which offers up to $1000/year in rewards & reimbursements !Retirement Savings Plan
• offering
• immediate company funding at 3%, increasing up to 5% over time
• and an
• additional
• company match up to 5% when you contribute your own funds!Reimbursement for Tuition expensesPaid Time Off ( PTO ), 9 paid Holidays and Parental Paid Leave at 100%(Programs vary depending on Full Time, Part Time or Contingent Status)

#All qualified applicants will receive consideration for employment without regard to race, color, religion, sex, national origin, ancestry, military status, disability, genetic information and/or any other characteristics protected by applicable law.