Yardi Technical Analyst Remote

National Church Residences; Salt Lake City (UT); Remote; USD 85,000 - 110,000; Full time

Benefits offered by this job

Medical & Rx benefits

Dental & Vision coverage

PTO + holidays

Tuition reimbursement

Job summary

National Church Residences is seeking a Yardi Technical Analyst for a remote role serving the Eastern or Central US time zones. You will support Yardi Voyager and RentCafé, ensure data integrity, and collaborate with the Application Manager Yardi and cross‑functional stakeholders to implement enhancements.

The position requires a Bachelor’s in IS/CS/Business and 3+ years with Yardi Voyager and RentCafé, plus SQL reporting skills. Travel is rare, up to 5%.

Qualifications

• Bachelor's degree or above in IS/CS/Business or related field.
• 3+ years hands-on Yardi Voyager (7S+) and RentCafé experience in technical/support role.
• Proficiency in SQL for data analysis and report development.

Responsibilities

• Configure and maintain Yardi Voyager and RentCafé systems (property setup, user roles, security).
• Provide Tier 1 and Tier 2 support for Yardi users and manage helpdesk tickets.
• Monitor data integrity across Yardi modules, including HUD and LIHTC compliance data.
• Support integrations between Yardi and other systems using SQL, Yardi ETL, and Microsoft Fabric or similar tools.
• Develop and maintain custom reports using YSR, SQL, and other tools.
• Assist with testing and deployment of Yardi upgrades, patches, and new modules.

Skills

Yardi Voyager

SQL

Data analysis

Reporting

Education

Bachelor's degree in Information Systems / CS / Business

Tools

RentCafé

YSR

ETL

Job description

Job Description

In his Remote role, you will

work from home in the Eastern or Central US Time Zone , using our provided resources.

At National Church Residences, we believe every senior should lead a vibrant, healthy, and independent life. Since 1961, our mission has been to provide quality housing that meets the diverse and evolving needs of seniors.

With over 340 communities across 25 states, we are the nation’s largest not-for-profit provider of affordable senior housing and the leading employer of service coordinators. In addition to residential senior communities, we offer home and community-based services and permanent supportive housing for formerly homeless and disabled individuals.

PURPOSE

As a Yardi Technical Analyst at National Church Residences, you will provide hands‑on support for our Yardi Voyager and RentCafé platforms, ensuring system stability, data integrity, and user satisfaction. You will be engaging in system configuration, troubleshooting, reporting, and integration support, with a focus on Affordable Housing compliance and operational efficiency. In this collaborative role, you will work closely with the Application Manager Yardi and stakeholders across departments to implement enhancements and improve processes.

ESSENTIAL FUNCTIONS

• Configure and maintain Yardi Voyager and RentCafé systems, including property setup, user roles, and security
• Provide Tier 1 and Tier 2 support for Yardi users, resolving technical issues and managing helpdesk tickets
• Monitor and maintain data integrity across Yardi modules, including compliance‑related data for HUD and LIHTC programs
• Support integrations between Yardi and other systems using SQL, Yardi ETL, and Microsoft Fabric or similar tools
• Develop and maintain custom reports using Yardi Spreadsheet Reporter (YSR), SQL, and other reporting tools
• Assist with testing and deployment of Yardi upgrades, patches, and new module implementations
• Collaborate with business stakeholders to gather requirements and implement system enhancements
• Document processes, configurations, and data flows to support internal controls and audit readiness
• Participate in process improvement initiatives and contribute to training and user adoption efforts

EXPECTATIONS

Demonstrate and maintain a professional manner. Manage time efficiently and effectively. Provides leadership as a role model to promote a team approach, collaboration. Participates in policy creation and appropriate problem‑solving methods. With respect to Resident Rights, ensure all care is provided with respect and dignity for the residents/clients, their families and the staff. Reports all complaints made by residents/clients and/or families to the appropriate supervisors, reports all allegations of abuse, misappropriation of funds/resident property and/or any other corporate compliance, drug free workplace, safe work practices, all federal, state and local regulations and laws. Performs other duties as assigned.

Education

Bachelor’s degree in Information Systems, Computer Science, Business, or equivalent experience

Experience

• Minimum of 3 years of hands‑on experience with Yardi Voyager (7S or newer) and RentCafé in a technical or support role within the Affordable Housing industry required.
• Proficiency in SQL for data analysis and report development preferred
• Experience with Yardi ETL processes and system integrations preferred
• Understanding of property management and accounting workflows

Skills

• Experience with RentCafe and other Yardi modules (e.g., PayScan, Maintenance)
• Familiarity with Affordable Housing compliance workflows (HUD, LIHTC, TRACS)
• Knowledge of additional Yardi modules (e.g., Maintenance IQ, PayScan, Construction Manager) are preferred
• Background in process improvement or automation
• Must have good working computer skills with basic professional computer software (Microsoft Office suite, Windows, etc.) and the capacity for learning new software systems quickly.
• Must be self‑directed with excellent organizational skills and the ability to manage tasks and assignments concurrently.
• Must be able to successfully lead others in an environment of complexity.
• Must have strong motivational skills and a high emotional intelligence quotient (EQ)
• Must have excellent communication, comprehension, and interpersonal skills. Must have the ability to speak, read, write and understand English, as well as the ability to make self‑understood.

Travel

Rare, up to 5%

Licensure

Yardi certification or formal training in Voyager system administration (preferred) ITIL Foundation or similar service management certification (preferred)

In return, National Church Residences offers an excellent total reward package that includes

Medical & Rx – 3 plan options to fit your budget; choose from coverage offered through a Nationwide network for you and your family Complimented with a Healthcare Flexible Spending Account or Employer funded Health Savings AccountIncludes Fertility & Family Building Support , Weight Management , and Chronic Condition SupportParental Leave paid at 100% for four weeksCoverage begins first of the month following your date of hire! Dental & Vision coverage for you and your family with Nationwide providers. Company provided Life & ADD insurance and Disability coverage.Supplemental benefits such as Life and AD&D for you and your family, Accident Insurance , Hospital Indemnity , and Critical Illness. Flexible Spending Accounts for Dependent Care and Transportation & Parking Well-being Programs including an enhanced EAP with mental health and work-life support , tobacco cessation , Well-Being Your Way which offers up to $1000/year in rewards & reimbursements ! Retirement Savings Plan offering immediate company funding at 3%, increasing up to 5% over time and an additional company match up to 5% when you contribute your own funds! Reimbursement for Tuition expenses Paid Time Off ( PTO ), 9 paid Holidays and Parental Paid Leave at 100%(Programs vary depending on Full Time, Part Time or Contingent Status) #LI-TS1All qualified applicants will receive consideration for employment without regard to race, color, religion, sex, national origin, ancestry, military status, disability, genetic information and/or any other characteristics protected by applicable law.