Yard Worker & Customer Service Specialist

Great Lakes Landscape Supply, Inc; Michigan; Hybrid; USD 32,000 - 42,000; Full time

Benefits offered by this job

Health insurance

HSA

Vision & Dental

401 K

Job summary

Great Lakes Landscape Supply, Inc. in Michigan is seeking a Yard Worker & Customer Service Specialist. The role balances physical yard tasks with high-quality customer service to assist customers with hardscape materials and landscaping products.

Responsibilities include assisting customers, processing transactions, loading materials, and maintaining a clean, organized yard. This is a full-time position with Monday–Friday hours and benefits such as health insurance and retirement options.

Qualifications

• Must have strong customer service skills and effective communication.
• Able to lift heavy objects and work outdoors in various weather conditions.
• Basic math skills for handling transactions and pricing.

Responsibilities

• Assist customers in selecting and purchasing hardscape materials like pavers and stone.
• Load/unload materials from trucks and help customers load purchases.
• Maintain yard organization and cleanliness.
• Perform inventory checks and help manage stock levels.
• Provide information and advice on product use and installation.
• Process sales transactions and handle cash/credit payments.
• Resolve inquiries and complaints promptly and professionally.
• Collaborate with team to improve customer service procedures.
• Operate forklifts and yard equipment safely.

Skills

High school diploma

Customer service

Physical ability

Basic math

Hardscape materials knowledge

Forklift operation

Education

High school diploma or equivalent

Job description

Yard Worker & Customer Service Specialist

As a Hardscape Material Landscape Supplier Yard Worker & Customer Service Specialist, you will play a crucial role in our day-to-day operations. This position involves a balance of physical work in the yard, handling hardscape materials, and providing top‑notch customer service. The ideal candidate will possess excellent communication skills and be committed to providing helpful, knowledgeable service to our customers.

Benefits: Health insurance, HSA, Vision & Dental 401 K

Compensation:

This is a full‑time position. Hours: Monday – Friday, 40 hours

About Great Lakes Landscape Supply

Great Lakes Landscape Supply is a rapidly growing company based out of Cedar Springs Michigan. We specialize in wholesale sales to the landscape trade. We sell trees, shrubs, perennials, natural stone, concrete products, and more. We have 50+ acres of ready‑to‑sell plant material ranging from 3’ shrubs to 5” caliper trees. We are looking for driven people to join our team who enjoy problemsolving, multitasking, and who would like to grow with us! Great opportunity to grow with a great west Michigan company! Core focus: Provide great products and service while building strong relationships with customers, vendors, and employees.

Essential Functions

• Assist customers in selecting and purchasing hardscape materials
• such as pavers, stone, and other landscaping products.
• Load and unload hardscape materials from supply trucks and assist
• customers with loading their purchases.
• Maintain the organization and cleanliness of the yard and storage
• areas.
• Perform inventory checks and help manage stock levels.
• Provide information and advice to customers regarding the use
• and installation of products
• Process sales transactions and handle cash and credit card payments.
• Resolve customer inquiries and complaints promptly and
• professionally.
• Collaborate with team members to improve customer service
• procedures and standards.
• Operate forklifts and other yard equipment safely

Necessary Job Skills

• High school diploma or equivalent.
• Strong customer service skills and the ability to communicate effectively.
• Physical ability to lift heavy objects and work outdoors in various
• weather conditions.
• Basic mathematical skills for handling transactions.
• Knowledge of hardscape materials and landscaping products is a plus.
• Forklift operation experience or willingness to learn