Yard Customer Service Associate — Saturdays Required

Koopman Lumber Co Inc; Golden Ring Camp (MA); On-site; USD 38,000 - 46,000; Full time

Benefits offered by this job

Health insurance

Dental insurance

Vision insurance

401(k) with match

Disability insurance

Employee discounts

Job summary

Koopman Lumber Co Inc is seeking a Retail Yard Customer Service Representative to be the welcoming face of our yard—helping customers, handling orders and returns, and keeping operations smooth and safe. You will pull, load, and inspect materials, operate forklifts, drive non-CDL pickups when needed, and support drivers with deliveries.

The role is full-time with Saturdays required and Sundays off. This position emphasizes teamwork, product knowledge, accuracy, and a strong safety mindset, with

Qualifications

• Strong customer service and communication skills.
• Ability to follow instructions, read orders, and perform basic math.
• Commitment to safety and teamwork.

Responsibilities

• Greet and assist customers with orders, returns, and product questions.
• Pull, load, and inspect materials accurately and efficiently.
• Safely operate forklifts and other equipment for loading/unloading.
• Drive and deliver in non-CDL vehicles (pickup trucks) as needed.
• Support drivers with loading/unloading deliveries and processing returns.
• Maintain product knowledge, including pricing and new inventory.
• Keep the yard safe, clean, and well-organized.
• Complete reports (order checks, receipts, inspections).
• Promote teamwork and assist in other areas when needed.
• Participate in company-sponsored training programs.

Skills

Customer service

Communication

Safety awareness

Teamwork

Math basics

Tools

Forklift operation

Job description

Koopman Lumber Co Inc is seeking a Retail Yard Customer Service Representative to be the welcoming face of our yard—helping customers, handling orders and returns, and keeping operations smooth and safe. You will pull, load, and inspect materials, operate forklifts, drive non-CDL pickups when needed, and support drivers with deliveries.

The role is full-time with Saturdays required and Sundays off. This position emphasizes teamwork, product knowledge, accuracy, and a strong safety mindset, with