Lumber Yard Associate — Customer-Focused & Growth-Minded

Home Central Stores; Town of Vestal (NY); On-site; USD 31,000 - 42,000; Full time

Benefits offered by this job

Employee discounts

Health insurance

Paid time off

Training & development

Job summary

Home Central Stores is seeking a Yard Associate to support our lumberyard and retail store. You will help customers find merchandise, operate POS systems for pricing and orders, and keep the yard clean and organized to create a welcoming shopping environment.

Responsibilities include assisting with loading vehicles, maintaining stock and inventory, and adhering to safety policies while promoting promotions and new products. A strong customer-service mindset is essential.

Qualifications

• Outstanding customer service skills and a professional attitude.
• Knowledge of the products contained in the store with a willingness to continue to learn.
• Organized, self-starter who thinks independently and solves problems.
• Strong math, reading, writing, and communication skills.
• Knowledge of effective sales methods and techniques.
• Understand how to safely operate a forklift.
• Ability to lift up to 80lbs. regularly.

Responsibilities

• Provide excellent customer service by assisting customers, answering questions, helping them find merchandise and suggesting add-on sales that will help them complete their project.
• Knowledge of point-of-sale systems to assist with price lookup, special orders and order entry.
• Create an inviting environment by maintaining a clean and orderly lumberyard, including housekeeping tasks.
• Notify customers of upcoming promotions and new products.
• Assist in taking regular inventory of stock.
• Assist with loading customers' vehicles and check invoices for correct products loaded.
• Assist with daily upkeep and straightening of lumber stacks.
• Help yard staff with other tasks as needed.
• Be vigilant to identify shoplifters and respond per store policy.
• Attend all staff meetings.
• Adhere to store policies and safety standards.

Skills

Customer service

Forklift operation

Communication

Product knowledge

Job description

Home Central Stores is seeking a Yard Associate to support our lumberyard and retail store. You will help customers find merchandise, operate POS systems for pricing and orders, and keep the yard clean and organized to create a welcoming shopping environment.

Responsibilities include assisting with loading vehicles, maintaining stock and inventory, and adhering to safety policies while promoting promotions and new products. A strong customer-service mindset is essential.