Yard Customer Service Pro - Saturdays Required + Benefits

Koopman Lumber Co Inc; South Meriden (CT); On-site; USD 21,000 - 30,000; Full time

Benefits offered by this job

Health, dental, vision benefits

401(k) with match

Disability insurance

Employee discounts

Job summary

Koopman Lumber Co Inc is seeking a Retail Yard Customer Service Representative to greet customers, process orders, and help manage yard operations in a fast-paced retail environment.

The role requires Saturdays (with a weekday off) and Sundays off, with full-time hours and competitive benefits. You will work closely with yard staff and drivers to ensure accurate orders and a safe, welcoming experience for customers.

Qualifications

• Strong customer service and communication skills.
• Ability to read orders and perform basic math.
• Commitment to safety, teamwork, and company values.

Responsibilities

• Greet and assist customers with orders, returns, and product questions.
• Pull, load, and inspect materials accurately and efficiently.
• Safely operate forklifts and other equipment for loading/unloading.
• Drive and deliver in non-CDL vehicles as needed.
• Support drivers with loading/unloading deliveries and processing returns.
• Maintain product knowledge, including pricing and new inventory.
• Keep the yard safe, clean, and well-organized.
• Complete reports (order checks, receipts, inspections).
• Promote teamwork and assist in other areas when needed.
• Participate in training programs.

Skills

Customer service

Communication

Basic math

Safety awareness

Tools

Forklift operation

Job description

Koopman Lumber Co Inc is seeking a Retail Yard Customer Service Representative to greet customers, process orders, and help manage yard operations in a fast-paced retail environment.

The role requires Saturdays (with a weekday off) and Sundays off, with full-time hours and competitive benefits. You will work closely with yard staff and drivers to ensure accurate orders and a safe, welcoming experience for customers.