Yacht Service Technician

ZipRecruiter; West Palm Beach (FL); On-site; USD 45,000 - 65,000; Full time

Job summary

A leading yacht service company in Palm Beach Gardens is seeking experienced Yacht Service Technicians. Join a small, family-owned team that values its employees and offers a friendly, stress-free work environment. Responsibilities include maintenance and repairs on yachts, ensuring customer satisfaction and timely service.

Benefits

Benefits

Friendly team environment

Work right on the water

Qualifications

• High customer satisfaction focus.
• Timely, accurate work completion.

Responsibilities

• Perform maintenance checks and repairs on vessels.
• Document work accurately, including labor tickets.
• Inspect vessels and prepare estimates.

Skills

Customer Satisfaction

Effective Communication

Job description

Job Description

We are seeking to hire experienced Yacht Service Technicians!

Location: Palm Beach Gardens

Why Work For Us?

• Small, tight-knit team
• Family owned
• We treat our employees like family
• Benefits
• Nice stress-free work environment
• Friendly team of people
• Work right on the water!
• Clear expectations with no micromanagement
• Work with brands like Viking & Princess

Overview & Responsibilities:

The Yacht Service/Maintenance Technician provides service and maintenance to new, used yacht inventory, and retail customer yachts. Responsibilities include general maintenance, mechanical repairs on vessels and equipment, both on-site and at off-site locations and marinas.

Reports to: Service Manager / Service Team Leader

Key Tasks / Duties:

• Perform maintenance checks and repairs as per work orders promptly and professionally.
• Document work accurately, including labor tickets and work order updates.
• Perform mechanical repairs on vessels and equipment.
• Complete retail/warranty repairs following manufacturer and company guidelines.
• Ensure repairs are completed within the established timeframes.
• Maintain customer satisfaction through timely service and professional appearance.
• Follow up with customers to ensure satisfaction.
• Inspect vessels, prepare estimates, and list parts and labor.
• Coordinate with service advisors and parts department for parts and supplies.
• Notify service advisors about repairs beyond scope and follow up on completion.
• Update work orders upon completion.
• Be available for additional hours and travel as needed.
• Maintain company vehicle logs and appearance.
• Communicate professionally with customers and manufacturers.
• Assist in vessel preparation for demos and movement.
• Follow all safety policies and operate vehicles safely.
• Other duties as assigned.

Requirements:

• High customer satisfaction focus
• Minimal comebacks
• Timely, accurate work completion
• Professional appearance and clean tools
• Protect vessels during work
• Error-free work orders
• Effective interdepartmental communication

Company Overview:

HMY Yacht Sales has been a leader since 1979, starting in a floating office in Fort Lauderdale. Over four decades, we have established ourselves as industry leaders in yacht sales and services.