Xfinity Retail Sales Consultant at Comcast Dublin, CA

Comcast; Dublin (CA); On-site; USD 50,320 - 56,352; Full time

Benefits offered by this job

Medical Coverage

Xfinity Courtesy

Discount Tickets

Parental Leave

Tuition Reimbursement

Paid Time Off

401(k) Match

Job summary

Comcast Xfinity is seeking a Retail Sales Consultant in Dublin, CA to engage customers in-store, assess needs, and recommend products and services.

The role emphasizes customer service, product knowledge, and promoting Comcast/Xfinity offerings; you'll explain plans, assist with billing questions, and drive sales with commission.

Flexible schedule including evenings, weekends, and holidays; prior consumer electronics or wireless retail experience preferred; High School diploma required.

Qualifications

• High School Diploma or equivalent.
• Generally 2–5 years of related experience, preferably consumer electronics or wireless retail sales experience.
• Flexible schedule availability including evenings, weekends, holidays, variable shifts, overtime, and ability to work alternate stores.
• Regular, consistent, punctual attendance.
• Physical ability to carry and/or lift up to 25‑pound boxes and stand/ambulate in the store.

Responsibilities

• Work directly with customers in a retail location, evaluating product needs and making recommendations.
• Provide outstanding customer service throughout all interactions.
• Interpret account statements, assist with bill payment, and answer questions about current or new services.
• Update account data, upgrade service levels, and process general service requests.
• Act as brand ambassador and promote Comcast/Xfinity products.
• Apply expert‑level knowledge of technology and Comcast products to support customers.
• Maintain detailed sales product knowledge, including competitive information.
• Contribute to a fun, competitive environment focused on customer lifestyles.

Skills

Customer-Focused

Workplace Organization

Persuasion

Teamwork

Technical Knowledge

Self-Motivation

Resilience

Communication

Critical Thinking

Professional Integrity

Education

High School Diploma

Job description

Xfinity Retail Sales Consultant at Comcast, Dublin, CA.

Job Summary

Hourly pay of $26.44+ (Base $18.75 + Targeted Commission). The role includes substantial commission potential and retail sales responsibilities.

Job Description

• Work directly with customers in a retail location, evaluating product needs and making recommendations.
• Provide outstanding customer service throughout all interactions.
• Interpret account statements, assist with bill payment, and answer questions about current or new services.
• Update account data, upgrade service levels, and process general service requests.
• Act as brand ambassador and promote Comcast/Xfinity products.
• Apply expert‑level knowledge of technology and Comcast products to support customers.
• Maintain detailed sales product knowledge, including competitive information.
• Contribute to a fun, competitive environment focused on customer lifestyles.

Qualifications

• High School Diploma or equivalent.
• Generally 2–5 years of related experience, preferable consumer electronics or wireless retail sales experience.
• Flexible schedule availability including evenings, weekends, holidays, variable shifts, overtime, and ability to work alternate stores.
• Regular, consistent, punctual attendance.
• Physical ability to carry and/or lift up to 25‑pound boxes and stand/ambulate while in the store.

Compensation & Benefits

Base Pay: $18.75 per hour. Total Target Compensation (Base Pay plus Targeted Commission): $24.19–$27.09 annually ($50,320–$56,352).

Benefits include:

• Medical, Dental, and Vision coverage.
• Comcast X‑FINITY courtesy services.
• Discount tickets to Universal Parks & Resorts.
• Paid parental leave.
• Tuition reimbursement up to $8,000.
• Paid time off.
• 401(k) savings plan with up to 6% match.
• Additional employee perks.

Skills

• Customer‑Focused
• Workplace Organization
• Persuasion
• Teamwork
• Technical Knowledge
• Self‑Motivation
• Resilience
• Communication
• Critical Thinking & Problem Solving
• Professional Integrity

Equal Opportunity Employment

Comcast is an EOE/Veterans/Disabled/LGBT employer. We will provide reasonable accommodation for individuals with disabilities. Comcast is proud to be an equal opportunity workplace and will consider all qualified applicants without regard to race, color, religion, age, sex, sexual orientation, gender identity, national origin, disability, veteran status, genetic information, or any other protected class.

Education & Experience

High School Diploma / GED. 2–5 years relevant work experience.