WRG Technician Water

WRG; West Palm Beach (FL); On-site; USD 22,041 - 27,552; Full time

Benefits offered by this job

401(k)

401(k) matching

Health insurance

Paid time off

Vision insurance

Job summary

WRG, based in West Palm Beach, is hiring a full-time Technician to respond to emergency restoration calls. The role involves ensuring customer satisfaction, adhering to safety standards, and maintaining equipment and documentation.

The ideal candidate should possess strong work ethic and communication skills. The position offers a supportive work environment with opportunities for growth, including benefits like health insurance, PTO, and a 401(k).

Qualifications

• Novice-level skills in communication and MS Office.
• Ability to work in varying weather conditions during job tasks.

Responsibilities

• Responds to emergency calls when dispatched.
• Ensures customer satisfaction for every job.
• Attends bi-weekly meetings with the team.
• Ensures work site safety and meets industry standards.

Skills

Strong work ethic

Oral and written communication

MS Office

Job description

Pay or shift range: $16 USD to $20 USD. The estimated range is the budgeted amount for this position. Final offers are based on various factors, including skill set, experience, location, qualifications and other job‑related reasons.

Description

WRG, a full-service water restoration and construction company (water, mold, asbestos, construction, and fire) is looking to hire a full-time Technician. The Company is headquartered in Miami, Florida. WRG is one of the leading restoration companies in the markets it services and has been open since 2005.

WRG Culture

As a team member of The Water Restoration Group, you are expected to understand and support the mission statement of the company and practice our GREAT values every day. These values include but are not limited to greeting and smiling; showing respect with name recognition and eye contact; accepting the empowerment to exceed everyone's expectations and showing enthusiasm for your position and duties; being accountable to show a positive attitude and accountable for your actions; and be trustworthy in your duties and transparent in everything you do. These are our GREAT values and part of your work practices and expected as part of your daily activities while working at WRG.

Essential Duties and Responsibilities

• Responds to emergency calls when dispatched.
• Ensure customer satisfaction during the entire time spent in every job.
• Ensure that our customers know that we believe in providing impeccable service with honesty and integrity for every and any job that we do.
• Arrive in a timely manner upon receipt of schedule to each job.
• Ensure job needs are being met to industry standards, efficiently and using the required labor, equipment, and materials.
• Attending Bi-weekly meetings with your team.
• Ensure that work site safety is met by using the proper procedures and equipment.
• Obtain necessary documentation for jobs (Ex. Work Auth, Timesheets, Tick sheets, etc.).
• Clock in and out on time management software for attendance.
• Company vehicles to be always maintained and clean including advising of any damages.
• Keep the project manager informed of the progress or of any issues that arise.
• Assisting the crew chief and team leader, with loading up the vehicle for your scheduled workday.
• Assisting the crew chief with taking photos and note recording in dash and encircle (software).
• Assist using encircle (software) by filling out time sheets and tick sheets if needed.

Documentation/Software Responsibilities

• Make updates accordingly of jobs in software.
• Clock in and out according to job‑designated software.
• Take photos and record in designated software accordingly.
• Upload all documents and update information into the software after job visit.
• Constant communication with customers and management.

Physical Demands

While performing the duties of this job, the employee is regularly required to work long hours, use equipment and climb ladders, go up and down stairs, perform demolition, use hand tools, etc. The employee will be required to carry up to 50 pounds. The employee is frequently standing, walking, using hand and fingers to handle or feel, and reach with hand and arms. The employee is required to talk and listen and has great communication, listening, and teamwork skills, including working in all types of weather and environments.

The work environment characteristics described here are representative of those an employee encounters while performing the essential functions of this job. This job operates on the field predominantly within luxury condos, commercial businesses and residential buildings. Due to the nature of the work, often the job sites will be dirty, possibly cold or wet and sometimes unsanitary. Every effort is made to protect our employees using PPE and other safety precautions.

Other Duties

Please note this job description is not designed to cover or contain a comprehensive listing of activities, duties, or responsibilities that are required of the employee for this job. Duties, responsibilities, and activities may change at any time with or without notice.

WRG LLC is a drug‑free workplace.

We are an equal opportunity employer, and all qualified applicants will receive consideration for employment without regard to race, color, religion, sex, national origin, disability status, protected veteran status, or any other characteristic protected by law.

Job Type: Full‑time

Benefits

• 401(k)
• 401(k) matching
• Health insurance
• Paid time off
• Vision insurance

Schedule

• Monday to Friday
• Overtime

Supplemental pay types

• Bonus opportunities

Qualifications

Skills

Strong work ethic

Novice

Oral and written Communication

Novice

MS Office

Novice

Behaviors

Motivations

Education

Experience

Licenses & Certifications

Equal Opportunity Employer
This employer is required to notify all applicants of their rights pursuant to federal employment laws. For further information, please review the Know Your Rights notice from the Department of Labor.