Technician Water & Mold

WRG; Atlanta (GA); On-site; USD 22,041 - 27,552; Full time

Benefits offered by this job

401(k)

401(k) matching

Health insurance

Paid time off

Vision insurance

Job summary

WRG, based in Atlanta, seeks a full-time Technician to respond to emergency calls for water restoration services. Candidates must demonstrate a strong work ethic and effective communication skills.

The role includes ensuring customer satisfaction and compliance with safety standards while managing documentation using specific job management software. Strong teamwork and growth opportunities are part of the work environment.

Qualifications

• Ability to work in various weather conditions and environments.
• Capability to lift up to 50 pounds.
• Experience with job management software.

Responsibilities

• Respond to emergency calls and ensure customer satisfaction.
• Maintain safety standards using proper equipment.
• Document jobs accurately in the management software.

Skills

Strong work ethic

Oral and written communication

Team player

Inspired to perform well by growth opportunities

Job description

WRG, a full-service water restoration and construction company (water, mold, asbestos, construction, and fire) is looking to hire a full-time Technician. WRG is one of the leading restoration companies in the markets it serves and has been open since 2005.

WRG Culture

As a team member of The Water Restoration Group, you are expected to understand and support the mission statement of the company and practice our GREAT values every day. These values include greeting and smiling; showing respect with name recognition and eye contact; accepting the empowerment to exceed everyone's expectations and showing enthusiasm for your position and duties; being accountable to show a positive attitude and accountable for your actions; and being trustworthy in your duties and transparent in everything you do. These are our GREAT values and part of your work practices and expected as part of your daily activities while working at WRG.

Essential Duties and Responsibilities

• Respond to emergency calls when dispatched.
• Ensure customer satisfaction during the entire time spent in every job.
• Ensure that our customers know we believe in providing impeccable service with honesty and integrity for every and any job that we do.
• Arrive in a timely manner upon receipt of schedule to each job.
• Ensure job needs are being met to industry standards, efficiently and using the required labor, equipment, and materials.
• Attend bi‑weekly meetings with your team.
• Ensure that work site safety is met by using the proper procedures and equipment.
• Obtain necessary documentation for jobs (e.g., Work Auth, Timesheets, Tick sheets, etc.).
• Properly clock in and out on time‑management software for attendance.
• Company vehicles are always maintained and clean, including advising of any damages.
• Keep the project manager informed of the progress or any issues that arise.
• Assist the crew chief and team leader with loading up the vehicle for your scheduled workday.
• Assist the crew chief with taking photos and note recording in Dash and Encircle (software).
• Assist in using Encircle (software) by filling out timesheets and tick sheets if needed.

Documentation/Software Responsibilities

• Make updates accordingly to jobs in software.
• Clock in and out according to job‑designated software.
• Take photos and record in designated software accordingly.
• Upload all documents and update information into the software after job visit.
• Maintain constant communication with customers and management.

Physical Demands

While performing the duties of this job, the employee is regularly required to work long hours, use equipment and climb ladders, go up and down stairs, perform demolition, use hand tools, etc. The employee will be required to carry up to 50 pounds. The employee is frequently standing, walking, using hands and fingers to handle or feel, and reaching with hand and arms. The employee must talk and listen, have great communication, listening, and teamwork skills, including working in all types of weather and environments.

The work environment characteristics described here are representative of those an employee encounters while performing the essential functions of this job. This job operates on the field predominantly within luxury condos, commercial businesses, and residential buildings. Due to the nature of the work, often the job sites will be dirty, possibly cold or wet, and sometimes unsanitary. Every effort is made to protect our employees using PPE and other safety precautions.

Other Duties

Please note this job description is not designed to cover or contain a comprehensive listing of activities, duties, or responsibilities that are required of the employee for this job. Duties, responsibilities, and activities may change at any time with or without notice.

Workplace Policy

WRG LLC is a drug‑free workplace.

We are an equal‑opportunity employer, and all qualified applicants will receive consideration for employment without regard to race, color, religion, sex, national origin, disability status, protected veteran status, or any other characteristic protected by law.

Job Type: Full‑time

Pay: $16 to $20

Benefits

• 401(k)
• 401(k) matching
• Health insurance
• Paid time off
• Vision insurance

Schedule

• Monday to Friday
• Overtime

Supplemental pay types

• Bonus opportunities

Qualifications and Skills

• Strong work ethic
• Oral and written communication
• Team player – Works well as a member of a group
• Growth opportunities – Inspired to perform well by the chance to take on more responsibility

Equal Opportunity Employer. This employer is required to notify all applicants of their rights pursuant to federal employment laws. For further information, please review the Know Your Rights notice from the Department of Labor.