Wraparound Office Administrator: Behavioral Health Support

Clarvida; Santa Ana (CA); On-site; USD 33,000 - 37,000; Full time

Benefits offered by this job

Paid vacation days

Sick leave

Up to 10 paid holidays

Medical, dental, and vision insurance

DailyPay

401(k)

Free licensure supervision

EAP

Pet insurance

Perks @ Clarvida discounts

Job summary

Clarvida in Santa Ana, CA is seeking an Office Administrator for the High Fidelity Wraparound Program. You will provide administrative and operational support, serving as a primary contact for clients and staff, and handling scheduling, billing support, and documentation workflows.

The role emphasizes HIPAA compliance, accurate record-keeping, and collaboration with a multidisciplinary team to support children, youth, and families within Orange County.

Qualifications

• High school diploma or GED required.
• Minimum of one year of administrative, clerical, customer service, or office support experience.
• Strong organizational and time management skills.
• Excellent written, verbal, and interpersonal communication skills.
• Strong attention to detail and ability to maintain accurate records.
• Intermediate computer proficiency, including Microsoft Word, Excel, Outlook, and electronic record systems.
• Ability to prioritize multiple responsibilities and meet deadlines in a fast-paced environment.

Responsibilities

• Answer and direct incoming phone calls and assist callers with general program inquiries.
• Welcome clients, families, and visitors and direct them to appropriate staff and services.
• Schedule meetings, appointments, and program-related activities.
• Prepare correspondence, reports, forms, and other administrative documents.
• Maintain electronic and paper filing systems in accordance with organizational standards.
• Process incoming and outgoing mail, faxes, and other communications.
• Maintain inventory of office supplies and coordinate ordering as needed.
• Assist with staff onboarding and administrative set-up activities.
• Support data entry, billing preparation, and documentation workflows.
• Assist with Medi-Cal, client billing, and other program-related administrative functions.
• Prepare meeting agendas, take meeting notes, and distribute minutes as required.
• Assist with audits, reporting requirements, and special projects.
• Coordinate office equipment maintenance and facility-related requests.
• Maintain compliance with HIPAA, confidentiality requirements, and professional standards.
• Support program leadership with administrative projects and operational initiatives.
• Perform additional duties as assigned to support program operations.

Skills

Organizational skills

Time management

Communication skills

Attention to detail

MS Office

Spanish (bilingual)

Electronic record systems

Education

Associate's degree in Business Administration, Healthcare Administration, Human Services, or related field

Tools

Microsoft Word

Excel

Outlook

Job description

Clarvida in Santa Ana, CA is seeking an Office Administrator for the High Fidelity Wraparound Program. You will provide administrative and operational support, serving as a primary contact for clients and staff, and handling scheduling, billing support, and documentation workflows.

The role emphasizes HIPAA compliance, accurate record-keeping, and collaboration with a multidisciplinary team to support children, youth, and families within Orange County.