WOW Service Teller: Cash Expert & Member Experience

Community First Credit Union; Waupaca (WI); In loco; USD 19.000 - 25.000; Tempo pieno

Descrizione del lavoro

Community First Credit Union is seeking a Teller to be a front-line ambassador for our members. You will handle cash, process deposits and withdrawals, and perform a high volume of transactions with accuracy and friendly service.

You will balance cash drawer daily, identify counterfeit checks, promote credit union products, and maintain compliance with policy while delivering WOW service during branch hours.

Competenze

• At least one year of cash handling experience; Teller experience is a plus
• Excellent listening ability and verbal communication skills
• Familiarity with Microsoft Office suite and web-based software

Mansioni

• Provide exceptional, WOW service to internal and external members
• Receive cash and checks for deposit into members accounts
• Cash checks for members
• Accept loan and credit card payments
• Make transactions between accounts as instructed by members
• Place proper holds on deposited items for uncollected funds following policy
• Handle proper disbursement of cashier's checks, money orders, and gift cards
• Identify non-negotiable and fraudulent checks to avoid losses
• Accurately balance and close cash drawer at the end of each business day
• Promote, cross-sell, and refer credit union products and services to fulfill member financial needs

Conoscenze

Cash handling

Customer service

Verbal communication

Listening skills

Problem solving

Formazione

High school diploma or equivalent

Strumenti

Microsoft Office

Descrizione del lavoro

Community First Credit Union is seeking a Teller to be a front-line ambassador for our members. You will handle cash, process deposits and withdrawals, and perform a high volume of transactions with accuracy and friendly service.

You will balance cash drawer daily, identify counterfeit checks, promote credit union products, and maintain compliance with policy while delivering WOW service during branch hours.