Community Teller: WOW Service & Cash Expert

Default Brand; Waupaca (WI); On-site; USD 32,000 - 42,000; Full time

Job summary

Community First Credit Union is seeking a Teller to engage with members as a front-line ambassador, handling cash with accuracy and performing high-volume transactions that are crucial to members’ financial needs.

You will receive top-notch training, with a focus on service, organization, and growing financial expertise in a community-centered environment. The role offers flexible hours across drive-up and lobby operations to fit life-friendly schedules.

Qualifications

• High school diploma or equivalent required.
• At least 1 year of cash handling experience; Teller experience a plus.
• Excellent listening and verbal communication skills.
• Familiarity with Microsoft Office suite and web-based software packages.
• Passion for providing outstanding service to members.
• Ability to work hard, find solutions, and have fun.

Responsibilities

• Provide exceptional, WOW service to internal and external members.
• Receive cash and checks for deposit into members' accounts.
• Cash checks for members.
• Accept loan and credit card payments.
• Make transactions between accounts as instructed by members.
• Place proper holds on deposited items for uncollected funds following policy and procedures.
• Handle proper disbursement of cashier's checks, money orders, and gift cards.
• Identify non-negotiable and fraudulent checks to avoid losses for the member and the credit union.
• Accurately balance and close cash drawer at the end of each business day.
• Promote, cross-sell, and refer credit union products and services to fulfill member financial needs.

Skills

Cash handling

Customer service

Verbal communication

Education

High school diploma or equivalent

Tools

Microsoft Office

Web-based software

Job description

Community First Credit Union is seeking a Teller to engage with members as a front-line ambassador, handling cash with accuracy and performing high-volume transactions that are crucial to members’ financial needs.

You will receive top-notch training, with a focus on service, organization, and growing financial expertise in a community-centered environment. The role offers flexible hours across drive-up and lobby operations to fit life-friendly schedules.