Wound Care Scheduling Specialist

RestorixHealth; Rahway (NJ); On-site; USD 42,000 - 56,000; Full time

Benefits offered by this job

Medical Insurance

Dental Insurance

Vision Insurance

Health Savings Account with employer-0

Job summary

RestorixHealth is seeking a Front Desk Medical Coordinator to support wound care facilities. You will schedule visits, verify insurance, handle pre-authorizations and process charge entries daily, using hospital software and EMR systems. A patient‑focused approach and teamwork are essential.

This role requires a high school diploma and preferred prior front desk experience in a medical setting, along with strong Microsoft Office skills and a commitment to HIPAA privacy.

Qualifications

• High school diploma or equivalent.
• Experience in front desk role in a hospital outpatient or medical practice setting preferred.
• Intermediate Microsoft Office skills (Word, Excel, Outlook).
• Exceptional customer service skills, able to promote a positive environment.
• Ability to maintain confidentiality, per HIPAA regulations.

Responsibilities

• Schedule HBO Therapy or wound care visit, utilizing hospital software/systems as well as RXH’s EMR system.
• Book appointments appropriately based on time, staffing, equipment and supplies.
• Confirm all registration information with the patient and/or responsible party.
• Verify specific insurance benefits and obtain preauthorization for wound care procedures.
• Charge entry reconciliations and account for all outstanding superbills.
• Ensure patient satisfaction and provide professional patient and staff support.

Skills

Customer service

Confidentiality (HIPAA)

Communication

Microsoft Office (intermediate)

Education

High school diploma or equivalent

Tools

Hospital software

EMR system

Microsoft Office

Job description

RestorixHealth is seeking a Front Desk Medical Coordinator to support wound care facilities. You will schedule visits, verify insurance, handle pre-authorizations and process charge entries daily, using hospital software and EMR systems. A patient‑focused approach and teamwork are essential.

This role requires a high school diploma and preferred prior front desk experience in a medical setting, along with strong Microsoft Office skills and a commitment to HIPAA privacy.