Wound Care Front Desk Coordinator | Patient Access

RestorixHealth; Hillsdale (MI); On-site; USD 34,000 - 45,000; Full time

Benefits offered by this job

Medical Insurance

Dental Insurance

Vision Insurance

HSA with employer match

FSA

Life Insurance

Disability Insurance

401(k) Retirement Plan

Job summary

RestorixHealth is seeking a Front Desk Medical Coordinator for our wound care facilities. You will handle scheduling, precertification, insurance verification, and charge entry, using hospital software and our EMR system.

This role requires a friendly, tech-savvy customer-service mindset and the ability to work independently or as part of a team. We offer a Monday–Friday schedule with no weekends, a comprehensive benefits program including medical, dental, vision, HSAs, life insurance,

Qualifications

• High school diploma or equivalent.
• Experience in a front desk role in a hospital outpatient or medical practice setting preferred.
• Intermediate Microsoft Office skills (Word, Excel, Outlook).
• Exceptional customer service skills, able to promote a positive environment.
• Ability to maintain confidentiality, per HIPAA regulations.

Responsibilities

• Schedule HBO Therapy or wound care visit, utilizing hospital software/systems as well as RXH’s EMR system.
• Book appointments appropriately based on time, staffing, equipment and supplies.
• Confirm all registration information with the patient and/or responsible party.
• Verify specific insurance benefits and obtain preauthorization for wound care procedures.
• Record patient visit charges into hospital charge entry systems per policy.
• Perform daily patient schedule: charge entry reconciliations and outstanding superbills.
• Ensure patient satisfaction and provide professional patient and staff support.

Skills

Front desk experience

Microsoft Office

Customer service

HIPAA compliance

Education

High school diploma

Tools

EMR system

Hospital software

Job description

RestorixHealth is seeking a Front Desk Medical Coordinator for our wound care facilities. You will handle scheduling, precertification, insurance verification, and charge entry, using hospital software and our EMR system.

This role requires a friendly, tech-savvy customer-service mindset and the ability to work independently or as part of a team. We offer a Monday–Friday schedule with no weekends, a comprehensive benefits program including medical, dental, vision, HSAs, life insurance,