Wound Care Patient Access Specialist

Lifepoint Health®; Hickory (NC); On-site; USD 32,000 - 42,000; Full time

Job summary

Lifepoint Health is seeking a Patient Access Representative to welcome patients, collect demographics, verify benefits, and secure authorizations as needed.

The role supports outpatient and inpatient admissions with a focus on accuracy, privacy, and excellent customer service. You will use multiple registration systems and coordinate with departments to expedite the admitting process.

Qualifications

• Education: High School diploma preferred.
• Strong customer service and communication skills.
• Ability to navigate multiple software systems and register data accurately.

Responsibilities

• Collects patient demographic, insurance, and financial information for outpatient services and inpatient admissions.
• Verifies benefits and obtains precertification/authorization as needed.
• Collects co-pays/deductibles at point of service.
• Explains forms and educates patients and families.
• Maintains patient privacy and confidentiality.
• Supports department operations and performance improvement.

Skills

Critical thinking

Decisive judgment

Independent work

Rapid learning

Software systems navigation

English communication

Education

High School diploma

Job description

Lifepoint Health is seeking a Patient Access Representative to welcome patients, collect demographics, verify benefits, and secure authorizations as needed.

The role supports outpatient and inpatient admissions with a focus on accuracy, privacy, and excellent customer service. You will use multiple registration systems and coordinate with departments to expedite the admitting process.