Wound Care & Hyperbaric Program Manager

Intermountain Health; Spokane (WA); On-site; USD 62,000 - 96,000; Full time

Job summary

Intermountain Health is seeking a senior leader for its wound, skin, ostomy, and hyperbaric shared service. This role oversees day-to-day operations across inpatient and outpatient locations, drives budgetary objectives, and leads quality improvement initiatives to deliver high-value patient care.

The incumbent will partner with enterprise and care-site leadership, manage staffing and professional development, and ensure documentation, safety, and regulatory compliance while fostering a culture

Qualifications

• Bachelor's degree or leadership equivalent experience.
• Experience in budget management.
• Ability to develop strong team dynamics in customer-based environments.

Responsibilities

• Coordinates performance and compliance with patient safety initiatives, federal, state, and other regulatory bodies such as Joint Commission, OSHA, CMS, DOPL, NFPA, ASME, PVHO, and other unit specific accrediting and certifying bodies.
• Collaborates with provider leadership to develop and implement department strategies that align with Enterprise, Region, Caresite and Shared Services.
• Leads the achievement of goals and implements action plans to improve performance.
• Demonstrates cost-effective use of resources by taking appropriate action to meet the department financial performance goals.
• Works with Shared Service and Caresite leadership to develop and submit operating and capital budget requests.
• Participates in interdisciplinary committees throughout the organization.
• Creates a culture for caregivers that supports efficient, safe, effective, and compassionate care.
• Holds caregivers accountable for outcomes using patient satisfaction metrics, national benchmarks and other resources.
• Serves as a liaison for providers in the department and medical group leadership.
• Manages the department human resources including hiring, performance reviews, staff development/education, retention, conflict resolution, corrective actions, and terminations.
• Responsible for ensuring documentation and maintenance of caregiver competency and necessary training.
• Provide communication to caregivers and providers through rounding, huddles, staff meetings and other forms of communication.
• Resolves customer service concerns.
• Ensures facility is in good working order and that equipment is functioning properly.

Skills

Hiring

Human Resources

Patient Services

Patient Safety

Patient Satisfaction

Payroll

Taking Initiative

Strategic

Quality Improvement

Education

Bachelor's degree or leadership equivalent experience

Job description

Intermountain Health is seeking a senior leader for its wound, skin, ostomy, and hyperbaric shared service. This role oversees day-to-day operations across inpatient and outpatient locations, drives budgetary objectives, and leads quality improvement initiatives to deliver high-value patient care.

The incumbent will partner with enterprise and care-site leadership, manage staffing and professional development, and ensure documentation, safety, and regulatory compliance while fostering a culture