Wound Care & Hyperbaric Program Director

Intermountain Health; Chandler (AZ); On-site; USD 62,000 - 96,000; Full time

Job summary

Intermountain Health is seeking an Operations Director to lead wound, skin, ostomy, and hyperbaric services across inpatient and outpatient locations. The role drives budgets, quality initiatives, and staff development while aligning with enterprise strategies.

The position emphasizes cross-functional leadership, regulatory compliance, and cost-effective care delivery to support high-value patient outcomes.

Qualifications

• Bachelor's degree or leadership equivalent experience.
• Experience in budget management.
• Ability to develop strong team dynamics in customer-based environments.

Responsibilities

• Coordinate performance and compliance with patient safety initiatives, federal, state, and other regulatory bodies such as Joint Commission, OSHA, CMS, DOPL, NFPA, ASME, PVHO, and other unit specific accrediting and certifying bodies.
• Collaborates with provider leadership to develop and implement department strategies that align with Enterprise, Region, Caresite and Shared Services.
• Leads the achievement of goals and implements action plans to improve performance.
• Demonstrates cost-effective use of resources by taking appropriate action to meet the department financial performance goals.
• Works with Shared Service and Caresite leadership to develop and submit operating and capital budget requests.
• Participates in interdisciplinary committees throughout the organization.
• Creates a culture for caregivers that supports efficient, safe, effective, and compassionate care.
• Holds caregivers accountable for outcomes using patient satisfaction metrics, national benchmarks and other resources.
• Serves as a liaison for providers in the department and medical group leadership.
• Manages the department human resources including hiring, performance reviews, staff development/education, retention, conflict resolution, corrective actions, and terminations.
• Resolves customer service concerns.
• Ensures facility is in good working order and that equipment is functioning properly.

Skills

Hiring

Human Resources (HR)

Patient Services

Patient Safety

Patient Satisfaction

Payroll

Taking Initiative

Strategic

Quality Improvement

Education

Bachelor's degree or leadership equivalent experience

Bachelor's degree in medical field or healthcare administration

Job description

Intermountain Health is seeking an Operations Director to lead wound, skin, ostomy, and hyperbaric services across inpatient and outpatient locations. The role drives budgets, quality initiatives, and staff development while aligning with enterprise strategies.

The position emphasizes cross-functional leadership, regulatory compliance, and cost-effective care delivery to support high-value patient outcomes.