Wound Care Front Desk Coordinator | Mon–Fri Schedule

RestorixHealth; Camp Hill, Northern (Cumberland County, KY); Hybrid; USD 44,000 - 55,000; Full time

Benefits offered by this job

Medical Insurance

Dental Insurance

Vision Insurance

HSA + FSA

Life Insurance

Disability

401K

Paid Time Off

Paid Holidays

Internal Training

Job summary

RestorixHealth in Camp Hill, PA is seeking a Front Desk Medical Coordinator to support scheduling, insurance verification, and patient registration in our wound care facilities.

The ideal candidate will have hospital outpatient front desk experience, strong Microsoft Office skills, and a customer-focused approach to ensure seamless patient experiences while maintaining confidentiality under HIPAA. No weekends; Monday–Friday schedule with opportunities for growth.

Qualifications

• High school diploma or equivalent.
• Experience in front desk role in a hospital outpatient or medical practice setting preferred.
• Intermediate Microsoft Office skills (Word, Excel, Outlook).
• Exceptional customer service skills, able to promote a positive environment.
• Ability to maintain confidentiality, per HIPAA regulations.

Responsibilities

• Schedule HBO Therapy or wound care visit, utilizing hospital software/systems as well as RXH’s EMR system.
• Book appointments appropriately based on time, staffing, equipment and supplies.
• Confirm all registration information with the patient and or responsible party.
• Verify specific insurance benefits and obtain preauthorization for wound care procedures.
• Patient visit charge information to be provided by wound center personnel and provided to the respective billing/finance departments or entered directly into hospital charge entry systems in accordance with hospital policies and acceptable standards.
• Perform daily patient schedule: charge entry reconciliations and account for all outstanding superbills.
• Ensure patient satisfaction and provide professional patient and staff support.

Skills

Front desk

Medical office

MS Office

Customer service

HIPAA

Education

High school diploma

Tools

Hospital EMR system

Job description

RestorixHealth in Camp Hill, PA is seeking a Front Desk Medical Coordinator to support scheduling, insurance verification, and patient registration in our wound care facilities.

The ideal candidate will have hospital outpatient front desk experience, strong Microsoft Office skills, and a customer-focused approach to ensure seamless patient experiences while maintaining confidentiality under HIPAA. No weekends; Monday–Friday schedule with opportunities for growth.