Elite Service Advisor: Customer Experience Champion

Porsche Beachwood; Beachwood (OH); On-site; USD 42,000 - 64,000; Full time

Benefits offered by this job

Health insurance

Dental insurance

Vision insurance

401k with company match

Job summary

Porsche Beachwood, part of the Penske Automotive Group, is seeking an automotive Service Advisor to deliver extraordinary customer experiences. You will be the liaison between customers and the service department, scheduling appointments, reviewing service history, and communicating maintenance needs and cost estimates.

Join a team recognized for excellence and growth opportunities. We offer comprehensive benefits, training, and a values-driven culture built on integrity, professionalism,

Qualifications

• Genuine interest in providing an exceptional customer experience.
• Excellent communication, interpersonal, and organizational skills.
• Strong work ethic in a fast-paced, results-driven environment.

Responsibilities

• Act as the liaison between customer and service department.
• Schedule appointments and review service history.
• Relay important information about vehicle maintenance and repairs to customers.
• Provide accurate cost estimates for services and repairs.

Skills

Customer service

Communication

Scheduling

Cost estimates

Job description

Porsche Beachwood, part of the Penske Automotive Group, is seeking an automotive Service Advisor to deliver extraordinary customer experiences. You will be the liaison between customers and the service department, scheduling appointments, reviewing service history, and communicating maintenance needs and cost estimates.

Join a team recognized for excellence and growth opportunities. We offer comprehensive benefits, training, and a values-driven culture built on integrity, professionalism,