Workshop Manager & Field Technical Services Lead

Upcoresolutions; Ponchatoula (LA); On-site; USD 65,000 - 85,000; Full time

Job summary

A technical solutions provider is seeking a Workshop Manager and Technical Service Specialist in Ponchatoula, Louisiana. This role involves developing sales strategies, providing technical support for drive technology products, and executing on-site service operations. Ideal candidates will have hands-on experience with gearboxes, strong communication skills, and a willingness to travel for customer engagements. This position offers an opportunity to work in a dynamic environment with continuous training and development.

Qualifications

• Hands-on experience in assembly, maintenance, and repair of gearboxes and winches.
• Structured and independent working style with high responsibility.
• Willingness to travel frequently, including international assignments.

Responsibilities

• Provide customer support and technical consulting for ZOLLERN Drive Technology.
• Plan and execute on-site service operations, including repairs.
• Conduct customer meetings and develop tailored sales presentations.

Skills

Assembly and maintenance of gearboxes and winches

Customer service experience

Strong communication skills

Technical understanding of mechanical systems

Tools

MS Office

ERP systems (Sage)

Job description

A technical solutions provider is seeking a Workshop Manager and Technical Service Specialist in Ponchatoula, Louisiana. This role involves developing sales strategies, providing technical support for drive technology products, and executing on-site service operations. Ideal candidates will have hands-on experience with gearboxes, strong communication skills, and a willingness to travel for customer engagements. This position offers an opportunity to work in a dynamic environment with continuous training and development.