Workplace Services Coordinator - Mail

JLL; San Francisco (CA); Hybrid; USD 52,000 - 68,000; Full time

Job summary

JLL in San Francisco is seeking a Workplace Services Coordinator + Mailroom Services Hybrid to be the heartbeat of our client's workplace, delivering pristine, functional spaces and responsive service.

You''ll maintain conference rooms and common areas, address inquiries promptly, and collaborate across facilities teams to meet SLA commitments and ensure a welcoming environment for occupants and visitors.

Responsibilities

• Create Exceptional Spaces - Maintain conference rooms, common areas, and work spaces with operational rigor, including removing clutter and ensuring space readiness for optimal productivity
• Deliver Outstanding Customer Service - Address inquiries and solve problems with speed and responsiveness, ensuring client satisfaction and positive experiences

Job description

JLL empowers you to shape a brighter way.

Our people at JLL are shaping the future of real estate for a better world by combining world class services, advisory and technology for our clients. We are committed to hiring the best, most talented peopleand empowering them tothrive, grow meaningful careers and to find a place where they belong. Whether you've got deep experience in commercial real estate, skilled trades or technology, or you're looking to apply your relevant experience to a new industry, join our team as we help shape a brighter way forward.

Shape the Future of Workplace Experience at JLL - At JLL, we're transforming real estate for a better world. As our Workplace Services Coordinator + Mailroom Services Hybrid, you'll become the heartbeat of our client's workplace-creating exceptional environments where people thrive. Joining this team means you will drive our JLL behaviors and values of Teamwork, Ethics and Excellence with collaboration across service lines and locations.

What this job involves -

The Workplace Services Coordinator + Mailroom Services Hybrid serves as the friendly face of our facilities team, ensuring work spaces remain pristine, functional and welcoming. With a focus on operational rigor, you'll maintain a visible presence on campus, delivering services with speed and responsiveness while building strong relationships through effective integration with everyone you encounter.

As our frontline problem-solver, you'll embody pro-activity by addressing customer concerns and facility issues before they elevate. Acting as our vigilant presence throughout campus, you'll help the team respond faster, close work orders more efficiently, and demonstrate accountability by meeting all Service Level Agreement (SLA) commitments.

What You'll Do:

• Create Exceptional Spaces - Maintain conference rooms, common areas, and work spaces with operational rigor, including removing clutter and ensuring space readiness for optimal productivity

• Deliver Outstanding Customer Service - Address inquiries and solve problems with speed and responsiveness, ensuring client satisfaction and positive experiences