Workplace Manager

Skildai Careers; San Mateo (CA); On-site; USD 70,000 - 120,000; Full time

Job summary

Skild AI is seeking a proactive Workplace Experience Manager to own the San Mateo office operations. This role sits at the intersection of workplace, people operations, employee experience, and office operations.

You will be the front-of-house owner for employees, candidates, guests, and vendors, coordinating across operations, recruiting, IT, security, and facilities to create an exceptional workplace. This is a strategic role, ideal for someone who loves being at the center of activity,

Qualifications

• 4+ years of experience in workplace experience, office management, people operations, hospitality, facilities coordination, or a similar hands-on, people-facing role.
• Ability to independently run day-to-day office operations with strong ownership and minimal direction.
• Comfort being front-desk based, highly visible, and close to the center of office activity.
• Strong service orientation with focus on employee, candidate, and guest experience.
• Experience managing vendors, office supplies, food and beverage programs, onboarding logistics, events, seating, mail/packages, and workplace requests.
• Excellent judgment, organization, follow-through, and attention to detail.
• Clear, warm, professional communication with employees, candidates, vendors, and leadership.
• Ability to manage competing priorities in a fast-moving environment.

Responsibilities

• Own daily workplace operations for the San Mateo office, ensuring space is clean, organized, stocked, and welcoming.
• Serve as front-of-house owner for employees, candidates, guests, vendors, and partners.
• Manage reception, visitor experience, mail, packages, and office communications.
• Maintain conference rooms, shared spaces, cafeterias, kitchens, and employee amenities.
• Oversee food, beverages, office supplies, and printer supplies inventory.
• Manage workplace vendors including janitorial, catering, and facilities services.
• Collaborate with People Operations and Recruiting on onboarding and office rituals.
• Coordinate new hire workplace logistics and IT/security coordination.
• Support space planning, moves, and office organization as the company grows.
• Plan onsite events and team gatherings; create lightweight office processes and checklists.

Skills

Workplace experience

Office management

People operations

Hospitality

Facilities coordination

Vendor management

Event planning

Communication

Google Workspace

Slack

Tools

Jira

Freshservice

ServiceNow

Slack

Job description

Company Overview

At Skild AI, we are building the world's first general purpose robotic intelligence that is robust and adapts to unseen scenarios without failing. We believe massive scale through data‑driven machine learning is the key to unlocking these capabilities for the widespread deployment of robots within society. Our team consists of individuals with varying levels of experience and backgrounds, from new graduates to domain experts. Relevant industry experience is important, but ultimately less so than your demonstrated abilities and attitude. We are looking for passionate individuals who are eager to explore uncharted waters and contribute to our innovative projects.

Position Overview

Skild AI is looking for a proactive, people-oriented, and highly organized Workplace Experience Manager to own the day-to-day experience of our San Mateo office. This role sits at the intersection of workplace, people operations, employee experience, and office operations.

The Workplace Experience Manager will be a front of house role and serve as the first point of contact for employees, candidates, guests, and vendors. This is not a receptionist role. This is a strategic workplace role. We are looking for someone who can independently run the office day to day, anticipate needs, manage vendors, coordinate across Operations, People, Recruiting, IT, Security, and Facilities and help create a workplace where employees can do their best work.

This role is ideal for someone who enjoys being close to the center of office activity, takes pride in creating a high-quality employee and guest experience, and wants to grow into broader workplace ownership as the company scales.

Responsibilities

• Own daily workplace operations for the San Mateo office, ensuring the office is clean, organized, stocked, functional, welcoming, and guest-ready.
• Serve as the front-of-house owner for employees, candidates, guests, vendors, and partners.
• Manage reception, visitor experience, mail, packages, guest coordination, front desk presentation, and office communications.
• Maintain high standards for conference rooms, shared spaces, cafeterias, kitchens, printer areas, supplies, and employee amenities.
• Own food, beverage, snacks, office supplies, printer supplies, and recurring workplace inventory.
• Manage workplace vendors, including janitorial, catering, snacks and beverages, building management, office supplies, maintenance, and repair vendors.
• Partner with People Operations and Recruiting on onboarding, employee experience, office rituals, celebrations, and moments that matter.
• Coordinate new hire workplace logistics, including desk assignment, office access, welcome materials, first-day readiness, and coordination with IT, Security, and Facilities.
• Partner with Facilities on physical workplace needs, including desk setups, furniture moves, repairs, storage, shipments, and space resets.
• Support seating, desk changes, team moves, space planning, and office organization as the company grows.
• Plan and support onsite events, team lunches, happy hours, all-hands logistics, candidate visits, and internal gatherings.
• Build lightweight workplace processes, checklists, vendor documentation, office standards, and recurring routines.
• Proactively identify and resolve office issues before they impact employees or visitors.
• Support site safety, emergency readiness, and building-related escalations during business hours.

Preferred Qualifications

• 4+ years of experience in workplace experience, office management, people operations, hospitality, facilities coordination, or a similarly hands‑on, people-facing role.
• Proven ability to independently run day-to-day office operations with strong ownership and minimal direction.
• Comfort being front-desk based, highly visible, and close to the center of office activity.
• Strong service orientation and genuine care for creating an excellent employee, candidate, and guest experience.
• Experience managing vendors, office supplies, food and beverage programs, onboarding logistics, events, seating, mail/packages, and workplace requests.
• Excellent judgment, organization, follow-through, and attention to detail.
• Clear, warm, and professional communication with employees, candidates, vendors, and leadership.
• Ability to manage competing priorities, ambiguity, and last-minute changes in a fast-moving environment.
• Proficiency with Google Workspace, Slack, and workplace request or ticketing systems such as Jira, Freshservice, ServiceNow, or similar.
• Ability to work onsite five days per week in San Mateo.