Office Experience & Operations Lead

Skildai Careers; San Mateo (CA); On-site; USD 70,000 - 120,000; Full time

Job summary

Skild AI is seeking a proactive Workplace Experience Manager to own the San Mateo office operations. This role sits at the intersection of workplace, people operations, employee experience, and office operations.

You will be the front-of-house owner for employees, candidates, guests, and vendors, coordinating across operations, recruiting, IT, security, and facilities to create an exceptional workplace. This is a strategic role, ideal for someone who loves being at the center of activity,

Qualifications

• 4+ years of experience in workplace experience, office management, people operations, hospitality, facilities coordination, or a similar hands-on, people-facing role.
• Ability to independently run day-to-day office operations with strong ownership and minimal direction.
• Comfort being front-desk based, highly visible, and close to the center of office activity.
• Strong service orientation with focus on employee, candidate, and guest experience.
• Experience managing vendors, office supplies, food and beverage programs, onboarding logistics, events, seating, mail/packages, and workplace requests.
• Excellent judgment, organization, follow-through, and attention to detail.
• Clear, warm, professional communication with employees, candidates, vendors, and leadership.
• Ability to manage competing priorities in a fast-moving environment.

Responsibilities

• Own daily workplace operations for the San Mateo office, ensuring space is clean, organized, stocked, and welcoming.
• Serve as front-of-house owner for employees, candidates, guests, vendors, and partners.
• Manage reception, visitor experience, mail, packages, and office communications.
• Maintain conference rooms, shared spaces, cafeterias, kitchens, and employee amenities.
• Oversee food, beverages, office supplies, and printer supplies inventory.
• Manage workplace vendors including janitorial, catering, and facilities services.
• Collaborate with People Operations and Recruiting on onboarding and office rituals.
• Coordinate new hire workplace logistics and IT/security coordination.
• Support space planning, moves, and office organization as the company grows.
• Plan onsite events and team gatherings; create lightweight office processes and checklists.

Skills

Workplace experience

Office management

People operations

Hospitality

Facilities coordination

Vendor management

Event planning

Communication

Google Workspace

Slack

Tools

Jira

Freshservice

ServiceNow

Slack

Job description

Skild AI is seeking a proactive Workplace Experience Manager to own the San Mateo office operations. This role sits at the intersection of workplace, people operations, employee experience, and office operations.

You will be the front-of-house owner for employees, candidates, guests, and vendors, coordinating across operations, recruiting, IT, security, and facilities to create an exceptional workplace. This is a strategic role, ideal for someone who loves being at the center of activity,