Experience Receptionist - Omaha, NE

CBRE Group, Inc.; Omaha (NE); On-site; USD 32,000 - 42,000; Full time

Benefits offered by this job

Full Benefits

Paid Time Off

Job summary

CBRE Group, Inc. is seeking a Receptionist to join the Workplace Experience team in Omaha. You will welcome visitors, manage calls, schedule rooms, and handle general clerical duties, contributing to a polished front-office experience for employees and clients.

This role supports security protocols and world-class customer service, with clear procedures, close supervision, and opportunities to grow within a Fortune 500 company known for benefits and career development.

Qualifications

• Greeting visitors and answering calls
• Scheduling and preparing meeting rooms
• Performing general clerical duties
• Maintaining visitor passes and security protocols

Responsibilities

• Receive and direct incoming calls to appropriate personnel and voicemail.
• Greet clients, applicants, and visitors; issue visitor passes and comply with security protocols.
• Schedule and prepare meeting/conference rooms, arrange catering and tech equipment.
• Process faxes, packages, supplies, and arrange courier or messenger services.
• Coordinate hospitality services for guests, including transportation and tickets.

Skills

Customer service

Reception duties

Communication

Education

High school diploma or equivalent

Job description

"Ready to take your career to the next level?"

Join our top tier Workplace Experience Host Team at CBRE, where you'll collaborate with a diverse group of associates to provide white glove hospitality to employees and clients, creating a wonderful workplace environment and daily experience.

This Fortune 500 Company offers Competitive Compensation, Full Benefits and Paid Time Off with unlimited opportunities of career growth.

Client: LinkedIn

About the Role:

As a CBRE Receptionist, you will provide administrative tasks to a department or office. This includes greeting visitors, answering calls, setting up meeting rooms, and other duties.

This job is part of the Workplace Experience function. They are responsible for providing world-class customer service to the clients and visitors of a designated building.

What You’ll Do:

• Receive and direct incoming calls to appropriate personnel and voicemail.
• Greet clients, applicants, and visitors upon arrival. Issue visitor passes and parking validations and follow security protocols.
• Schedule and prepare meeting and conference rooms. This includes room setup, placing catering orders, and securing technological equipment. Request building and housekeeping services as needed.
• Perform general clerical duties including distributing office faxes and packages and ordering office supplies.
• Track incoming and outgoing packages, mail, and freight. Arrange messenger service as needed. Arrange hospitality services for guests such as transportation, tickets, reservations, etc.
• Use existing procedures to solve straightforward problems while having a limited opportunity to exercise discretion.
• Impact through clearly defined duties, methods, and tasks are described in detail.
• Deliver own output by following defined procedures and processes under close supervision and guidance.