Workplace Experience Receptionist

CBRE Group, Inc.; Waco (TX); On-site; USD 17,000 - 25,000; Full time

Job summary

CBRE Group, Inc. is seeking a receptionist to support a department with front-desk duties in a professional office setting. You will greet visitors, answer calls, and coordinate meetings, rooms, and basic services.

You will handle clerical tasks, monitor packages and mail, and follow established procedures under close supervision to ensure smooth daily operations for clients and staff.

Qualifications

• High School Diploma or GED required or equivalent.
• Ability to follow basic work routines and standards.
• Strong communication to exchange straightforward information.
• Working knowledge of Microsoft Office (Word, Excel, Outlook).
• Excellent organizational skills and attention to detail.
• Basic math to calculate simple figures.

Responsibilities

• Receive and direct incoming calls to appropriate personnel and voicemail.
• Greet clients, applicants, and visitors upon arrival and issue visitor passes.
• Schedule and prepare meeting rooms, arrange catering and equipment.
• Perform general clerical duties including faxes, packages, and office supplies.
• Track mail and freight; arrange messenger services and hospitality as needed.
• Follow established procedures under supervision to deliver results.

Skills

Communication skills

Organizational skills

Basic math skills

Follow procedures

Education

High School Diploma or GED

Tools

Microsoft Office

Job description

About the Role:

As a CBRE Receptionist, you will provide administrative tasks to a department or office. This includes greeting visitors, answering calls, setting up meeting rooms, and other duties.

This job is part of the Workplace Experience function. They are responsible for providing world-class customer service to the clients and visitors of a designated building.

What You’ll Do:

• Receive and direct incoming calls to appropriate personnel and voicemail.
• Greet clients, applicants, and visitors upon arrival. Issue visitor passes and parking validations and follow security protocols.
• Schedule and prepare meeting and conference rooms. This includes room setup, placing catering orders, and securing technological equipment. Request building and housekeeping services as needed.
• Perform general clerical duties including distributing office faxes and packages and ordering office supplies.
• Track incoming and outgoing packages, mail, and freight. Arrange messenger service as needed. Arrange hospitality services for guests such as transportation, tickets, reservations, etc.
• Use existing procedures to solve straightforward problems while having a limited opportunity to exercise discretion.
• Impact through clearly defined duties, methods, and tasks are described in detail.
• Deliver own output by following defined procedures and processes under close supervision and guidance.

What You’ll Need:

• High School Diploma or GED with up to 2 years of job-related experience.
• Ability to follow basic work routines and standards in the application of work.
• Communication skills to exchange straightforward information.
• Working knowledge of Microsoft Office products. Examples include Word, Excel, Outlook, etc.
• Strong organizational skills with an inquisitive mindset.
• Basic math skills. Ability to calculate simple figures such as percentages, discounts, and markups.
• Applicants must be currently authorized to work in the United States without the need for visa sponsorship now or in the future.

Why CBRE?

When you join CBRE, you become part of the global leader in commercial real estate services and investment that helps businesses and people thrive. We are dynamic problem solvers and forward‑thinking professionals who create significant impact. Our collaborative culture is built on our shared values — respect, integrity, service and excellence — and we value the diverse perspectives, backgrounds and skillsets of our people. At CBRE, you have the opportunity to chart your own course and realize your potential. We welcome all applicants.

Applicant AI Use Disclosure

We value human interaction to understand each candidate's unique experience, skills and aspirations. We do not use artificial intelligence (AI) tools to make hiring decisions, and we ask that candidates disclose any use of AI in the application and interview process.