Receptionist

CBRE Group, Inc.; Santa Clara (CA); On-site; USD 40,000 - 55,000; Full time

Job summary

CBRE Group, Inc. in Santa Clara is seeking a friendly receptionist to greet visitors, answer calls, and coordinate meeting rooms within the Workplace Experience team. You will also handle clerical tasks and prepare spaces for meetings.

Applicants should have a high school diploma, strong communication and organizational skills, and a basic knowledge of Microsoft Office. This on-site role emphasizes customer service and smooth daily operations.

Qualifications

• High School Diploma or GED completed.
• Ability to follow basic work routines and standards.
• Clear communication to exchange straightforward information.
• Working knowledge of Word, Excel, Outlook, and other Office apps.
• Strong organizational skills and an inquisitive mindset.
• Basic arithmetic for percentages, discounts, and markups.

Responsibilities

• Receive and direct incoming calls to appropriate personnel and voicemail.
• Greet clients, applicants, and visitors; issue visitor passes and parking validations.
• Schedule and prepare meeting rooms, arrange catering and tech equipment.
• Perform clerical duties including distributing faxes, packages, and ordering supplies.
• Track mail, packages, and arrange messenger or hospitality services as needed.
• Follow established procedures and seek guidance as required.

Skills

Communication skills

Strong organizational skills

Basic math skills

Follow basic work routines

Inquisitive mindset

Education

High School Diploma or GED

Tools

Microsoft Office

Job description

About the Role:

As a CBRE Receptionist, you will provide administrative tasks to a department or office. This includes greeting visitors, answering calls, setting up meeting rooms, and other duties.

This job is part of the Workplace Experience function. They are responsible for providing world-class customer service to the clients and visitors of a designated building.

What You’ll Do:

• Receive and direct incoming calls to appropriate personnel and voicemail.
• Greet clients, applicants, and visitors upon arrival. Issue visitor passes and parking validations and follow security protocols.
• Schedule and prepare meeting and conference rooms. This includes room setup, placing catering orders, and securing technological equipment. Request building and housekeeping services as needed.
• Perform general clerical duties including distributing office faxes and packages and ordering office supplies.
• Track incoming and outgoing packages, mail, and freight. Arrange messenger service as needed. Arrange hospitality services for guests such as transportation, tickets, reservations, etc.
• Use existing procedures to solve straightforward problems while having a limited opportunity to exercise discretion.
• Impact through clearly defined duties, methods, and tasks are described in detail.
• Deliver own output by following defined procedures and processes under close supervision and guidance.

What You’ll Need:

• High School Diploma or GED with up to 2 years of job-related experience.
• Ability to follow basic work routines and standards in the application of work.
• Communication skills to exchange straightforward information.
• Working knowledge of Microsoft Office products. Examples include Word, Excel, Outlook, etc.
• Strong organizational skills with an inquisitive mindset.
• Basic math skills. Ability to calculate simple figures such as percentages, discounts, and markups.