Workplace Experience Front Desk Specialist

CBRE Group, Inc.; New York (NY); On-site; USD 36,000 - 48,000; Full time

Job summary

CBRE Group, Inc. in New York is seeking a Receptionist to handle front-desk duties, greet visitors, answer calls, route inquiries, and support office operations. You will coordinate meeting room setups, manage mail and deliveries, and assist with basic clerical tasks under supervision, contributing to a positive client experience.

The role supports the Workplace Experience function in delivering world-class customer service to clients and visitors within the building.

Responsibilities

• Receive and direct incoming calls to appropriate personnel and voicemail. Make a memorable first impression by answering the telephone in a professional manner.
• Greet clients, applicants, and visitors upon arrival with a friendly and welcoming demeanor and escort visitors to the proper location. Issue visitor passes and follow security protocols serving as the first point of contact for all those entering the facility.

Job description

CBRE Group, Inc. in New York is seeking a Receptionist to handle front-desk duties, greet visitors, answer calls, route inquiries, and support office operations. You will coordinate meeting room setups, manage mail and deliveries, and assist with basic clerical tasks under supervision, contributing to a positive client experience.

The role supports the Workplace Experience function in delivering world-class customer service to clients and visitors within the building.