Workplace Experience Coordinator I #26-22899

US Tech Solutions; Frisco (TX); On-site; USD 21,000 - 26,000; Full time

Job summary

US Tech Solutions seeks a Workplace Experience Coordinator to deliver a world-class customer service experience to employees and guests in a designated building. You will manage reception duties, meeting spaces, and general facility needs.

The role includes event setup and breakdown, visitor management, vendor coordination, and on-site communications. Hours are 8 to 5, Monday–Friday, for a 2-month assignment with potential extension.

Qualifications

• Customer service experience preferred
• Ability to follow standard work routines
• Strong communication and interpersonal skills
• Proficiency with Microsoft Word, Excel, Outlook

Responsibilities

• Greet employees and guests at reception and assist with check-in
• Set up and break down corporate meetings and events
• Coordinate with vendors for workplace services and supplies
• Maintain clean and organized meeting spaces and common areas
• Process mail distribution and on-site requests in a timely manner
• Assist with onboarding and occupancy logistics as needed

Skills

Communication skills

Microsoft Office

Organizational skills

Customer service

Education

High School Diploma or GED

Tools

None

Job description

Duration:

2 Months with possible extension

Hours:

Mon - Fri 8 - 5

Summary

• As a Workplace Experience Coordinator, you'll be responsible for delivering a world-class customer service experience to employees and guests of a designated building.
• This job is part of the Workplace Experience function. They are responsible for providing world-class customer service to the clients and visitors of a designated building.

What You’ll Do:

• Corporate meeting and event setup and breakdown.
• Reception desk coverage and mail distribution.
• Assist with moving chairs, tables, and other furniture as needed.
• Reconfigure meeting rooms and workspaces to support business needs.
• Transport furniture and equipment between rooms for meetings and events.
• Ensure meeting and event spaces are properly arranged and maintained
• First point of contact for all those entering the facility. Greet them with a friendly and welcoming demeanor. Issue visitor and parking passes and follow security protocols.
• Make a memorable first impression by answering the telephone in a professional manner. Create presentations and speak to various-sized groups.
• Arrange and confirm recreational, dining, and business activities on behalf of the requestor.
• Manage janitorial or maintenance work orders as needed. Coordinate and execute workplace services including mail, office supply services, and onboarding.
• Acknowledge inquiries or complaints from employees, guests, and co-workers. Provide solutions in a professional customer service-driven manner.
• Organize and manage on-site events. This includes securing event space, set up and tear down of the room, and delivery of supplies.
• Follow property-specific security and emergency procedures. Notify appropriate parties to ensure the safety of all individuals in the building.
• Coordinate with vendors who supply services or goods to the workplace.
• Explain detailed and/or complicated information within the team. Follow specific directions as given by the manager.
• Impact through clearly defined duties, and methods and tasks are described in detail. Use existing procedures to solve straightforward problems while having a limited opportunity to exercise discretion.

What You’ll Need:

• High School Diploma or GED with up to 2 years of job-related experience.
• Ability to follow basic work routines and standards in the application of work.
• Communication skills to exchange straightforward information.
• Working knowledge of Microsoft Office products. Examples include Word, Excel, Outlook, etc.
• Strong organizational skills with an inquisitive mindset.

Interview process:

1 virtual

About US Tech Solutions

US Tech Solutions is a global staff augmentation firm providing a wide range of talent on-demand and total workforce solutions.

To know more about US Tech Solutions, please visit www.ustechsolutions.com.

US Tech Solutions is an Equal Opportunity Employer. All qualified applicants will receive consideration for employment without regard to race, colour, religion, sex, sexual orientation, gender identity, national origin, disability, or status as a protected veteran.

AI Statement

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