Workplace Experience Coordinator - Atlanta, GA

CBRE Group, Inc.; Atlanta (GA); On-site; USD 40,000 - 50,000; Full time

Benefits offered by this job

401(K)

Dental insurance

Health insurance

Life insurance

Vision insurance

Generous PTO

Job summary

CBRE Group, Inc. is seeking a Workplace Experience Coordinator in Atlanta to deliver a world-class customer service experience for employees and guests in a designated building. You will be part of the Workplace Experience function, ensuring services and events run smoothly.

Ideal candidates have a High School Diploma or GED with up to 2 years of related experience, strong communication, and proficient Microsoft Office skills, supporting a welcoming and efficient workplace environment.

Qualifications

• High School Diploma or GED with up to 2 years of job-related experience.
• Ability to follow basic work routines and standards.
• Strong communication and Microsoft Office skills.

Responsibilities

• First point of contact for building entrants, greet visitors, issue passes, and follow security.
• Answer phones professionally and prepare presentations.
• Arrange and confirm recreational, dining, and business activities.
• Coordinate workplace services including mail, office supplies, and onboarding.
• Address inquiries or complaints with a customer-service approach.
• Organize on-site events, secure space, set-up, tear down, and supply delivery.

Skills

Customer service

Microsoft Office

Communication skills

Organizational skills

Education

High School Diploma or GED

Tools

Microsoft Office

Job description

\"Ready to take your career to the next level?

Join our top tier Workplace Experience Host Team at CBRE, where you\'ll collaborate with a diverse group of associates to provide white glove hospitality to employees and clients, creating a wonderful workplace environment and daily experience.\"

This Fortune 500 Company offers Competitive Compensation, Full Benefits and Paid Time Off with unlimited opportunities of career growth.

About the Role:

As a CBRE Workplace Experience Coordinator, you\'ll be responsible for delivering a world-class customer service experience to employees and guests of a designated building.

This job is part of the Workplace Experience function. They are responsible for providing world-class customer service to the clients and visitors of a designated building.

What You’ll Do:

• First point of contact for all those entering the facility. Greet them with a friendly and welcoming demeanor. Issue visitor and parking passes and follow security protocols.
• Make a memorable first impression by answering the telephone in a professional manner. Create presentations and speak to various-sized groups.
• Arrange and confirm recreational, dining, and business activities on behalf of the requestor.
• Manage janitorial or maintenance work orders as needed. Coordinate and execute workplace services including mail, office supply services, and onboarding.
• Acknowledge inquiries or complaints from employees, guests, and co-workers. Provide solutions in a professional customer service-driven manner.
• Organize and manage on-site events. This includes securing event space, set up and tear down of the room, and delivery of supplies.
• Follow property-specific security and emergency procedures. Notify appropriate parties to ensure the safety of all individuals in the building.
• Coordinate with vendors who supply services or goods to the workplace.
• Explain detailed and/or complicated information within the team. Follow specific directions as given by the manager.
• Impact through clearly defined duties, and methods and tasks are described in detail. Use existing procedures to solve straightforward problems while having a limited opportunity to exercise discretion.

Applicants must be currently authorized to work in the United States without the need for visa sponsorship now or in the future

What You’ll Need:

• High School Diploma or GED with up to 2 years of job-related experience.
• Ability to follow basic work routines and standards in the application of work.
• Communication skills to exchange straightforward information.
• Working knowledge of Microsoft Office products. Examples include Word, Excel, Outlook, etc.
• Strong organizational skills with an inquisitive mindset.

Why CBRE?

A culture of respect, integrity, service, and excellence crafts our approach to every opportunity! This role will provide the following benefits: 401(K), Dental insurance, Health insurance, Life insurance, Vision insurance, generous PTO and more