Workplace Experience Coordinator

Louisville City FC; Louisville (KY); On-site; USD 40,000 - 56,000; Full time

Benefits offered by this job

Health insurance

401(k) with company match

Paid time off

Professional development

Team apparel

Job summary

Louisville City FC is seeking a Workplace Experience Coordinator to create an organized, welcoming, and engaging workplace at the Training Center in Louisville, KY. This in‑office role supports daily employee and visitor experiences through front‑office operations, HR support, onboarding, employee engagement, internal communications, and administrative coordination.

Two or more years in relevant office roles are expected; confidentiality, discretion, and professional judgment are essential.

Qualifications

• 2+ years in office admin, employee experience, hospitality, HR support, executive support, or related roles.
• Strong organizational and time-management skills with the ability to manage multiple priorities.
• Excellent interpersonal, customer service, and written and verbal communication skills.

Responsibilities

• Provide front office support for visitors, employees, vendors, and guests.
• Coordinate meeting logistics, scheduling, room setup, and supplies.
• Support HR initiatives and onboarding logistics including workspace prep and welcome materials.
• Assist with intern coordination and employee administrative needs.
• Maintain internal communications channels (SharePoint, Teams, newsletters).
• Support executive leadership with travel arrangements and special projects.
• Assist with special projects and other duties as assigned.

Skills

Office Admin

Employee Experience

Hospitality

HR Support

Executive Support

Workplace Operations

Communication

Tools

Microsoft Office 365

HRIS

Job description

Our Club is seeking a Workplace Experience Coordinator to create an organized, welcoming, and engaging workplace for employees, visitors, and business partners at the Training Center.

This position supports the day-to-day employee and visitor experience through front‑office operations, Human Resources support, onboarding, employee engagement, internal communications, and administrative coordination.

Because this position handles confidential information, the successful candidate must demonstrate the highest level of integrity, professionalism, discretion, and sound judgment.

Schedule

This is an in‑office position at the Soccer Holdings Training Facility in Louisville, KY. While the anticipated schedule is Monday through Friday during normal business hours (8:30 a.m. - 5 p.m.), the Club is flexible and may structure the position as either part‑time or full‑time for the right candidate.

What You’ll Do

Front Office Support

• Welcome and assist visitors, employees, vendors, and guests while providing an exceptional first impression of the Club.
• Serve as a primary point of contact for general office and workplace needs, including the Training Center entrance and visitor assistance.
• Coordinate mail and shipments and maintain office, kitchen, conference room, and other workplace supplies.
• Order and maintain office, kitchen, conference room, and other workplace supplies.
• Coordinate meeting logistics as needed, including scheduling, room setup, catering, materials, presentations, and other administrative support.
• Help maintain an organized, clean, and welcoming workplace and coordinate facility service requests as needed.
• Provide administrative support to executive leadership, including meeting coordination, travel arrangements, and special projects.
• Assist with special projects and perform other duties as assigned.

Employee Experience & HR Support

• Provide administrative and project support to the Vice President of Human Resources and assist with HR initiatives as needed.
• Support employee onboarding and offboarding logistics, including workspace preparation, welcome materials, supplies, and first-day coordination.
• Assist with intern coordination and other employee administrative needs.
• Coordinate employee resources such as apparel, business cards, name badges, office nameplates, and branded materials.
• Support employee engagement, recognition, events, celebrations, and other workplace initiatives.
• Help maintain internal communication channels, including SharePoint, Teams, digital signage, and employee newsletters.

What We Are Looking For

• Two or more years of experience in office administration, employee experience, hospitality, human resources, executive support, workplace operations, or a related role.
• A warm, resourceful, and service-oriented approach with a commitment to creating a positive workplace and visitor experience.
• Exceptional organizational and time-management skills with the ability to manage multiple priorities and follow through on details.
• Strong organizational skills with the ability to manage multiple priorities and follow through on details.
• Excellent interpersonal, customer service, and written and verbal communication skills.
• Ability to handle confidential information with professionalism, discretion, and sound judgment.
• Proficiency with Microsoft Office 365 and the ability to learn new technology quickly.
• Experience with an HRIS or similar business system is a plus.
• Ability to work independently, anticipate needs, and take ownership of assigned responsibilities.

Work Environment

This is an in-office position based at the Soccer Holdings Training Center in Louisville, KY, with occasional work or movement between other Club facilities, including Lynn Family Stadium.

The position may occasionally require lifting or transporting office supplies, meeting materials, or event equipment weighing up to 25 pounds.

Employment with the Club is contingent upon successful completion of a pre-employment background check, where applicable and in accordance with applicable law. Candidates must be legally authorized to work in the United States at the time of hire.

Why Join Our Club?

At Soccer Holdings, our employees play an important role in supporting our teams, our organization, and the communities we serve. We are committed to creating a positive workplace where employees can contribute, grow, and be part of an exciting professional sports environment.

We invest in our employees through a competitive total rewards package, including:

• Competitive compensation
• 100% Club-paid individual coverage under the Club's high-deductible medical, dental, and vision plans
• Employer contributions to a Health Savings Account (HSA)
• Flexible Spending Accounts (FSA)Employer-paid life and long-term disability insurance
• 401(k) with company match
• Paid time off and paid holidays
• Professional development opportunities
• Team-issued apparel and additional employee perks

Soccer Holdings, LLC is an Equal Opportunity Employer.

All qualified applicants will receive consideration for employment without regard to race, color, religion, sex, national origin, age, disability, veteran status, sexual orientation, gender identity, or any other characteristic protected by applicable law.