Workplace Experience Coordinator

FERRAGAMO USA INC; City of Niagara Falls (NY); On-site; USD 25,000 - 26,000; Full time

Job summary

Ferragamo USA INC in New York, NY is hiring a Workplace Experience Coordinator to oversee mailroom operations, shipping, and facilities duties in the New York Office. The role emphasizes efficient logistics and brand-aligned office management.

You will handle domestic and international shipments, coordinate with building services, and support sustainability reporting and cost-savings processes. The position is full-time with a dynamic, fast-paced environment.

Qualifications

• Minimum of one-year mailroom or similar experience.
• Excellent communication skills.
• Detail oriented with excellent organizational skills.
• Computer skills – email, postal and shipping systems.
• Flexible, trustworthy, able to work in fast-paced environment.
• Professional demeanor, team player and ability to work independently.
• No cellphones in the showrooms at any time.

Responsibilities

• Sorting and distributing inbound/outbound mail.
• Preparing domestic & international shipments (FedEx, UPS, USPS).
• Monitoring shipping costs & postage compliance.
• Distributing company communications.
• Maintaining common areas and stock for office supplies.
• Event/catering setup and breakdown; coordinating with building services.

Skills

Communication skills

Attention to detail

Organization

Computer skills

Team player

Tools

Shipping systems

Job description

If you are unable to complete this application due to a disability, contact this employer to ask for an accommodation or an alternative application process.

Workplace Experience Coordinator

OPERATIONS Exempt Full-Time New York, NY, US

2 days ago Requisition ID: 2870

Salary Range: $25.00 To $26.00 Annually

At Ferragamo, we're more than just building a Brand. We are redefining luxury fashion.

Committed to evolving and innovating sustainably, we bring a unique blend of elegance and modernity that has always defined us. We make our clients feel energized, surprised, and valued. All with an unwavering passion for Italian craftsmanship.

And you’re more than just joining a Team.

We are proud of our inspiring and engaging spirit. In each of our stores around the world, you will find passionate, positive, and empathetic colleagues creating lasting impressions for life. Together, we drive excellence and innovation, while taking responsibility for our decisions. We win together with Passion. Thinking and succeeding as one team.

Let’s Evolve Iconic and create the next exciting chapter.

About Us:

Founded in 1927 by Salvatore Ferragamo, the Group is a key player in the global luxury industry, known for its expert craftsmanship and exquisite range of shoes, leather goods, apparel, silk products and accessories. Our dynamic team, consisting of approximately 3,800 committed professionals, is based across our Florence Headquarters and regional offices around the world and also extends to around 400 directly operated stores throughout Europe, the Americas and Asia. Our creations are more than just unique and exclusive – they embody the heritage and savoir-faire that are the hallmarks of our Brand.

Ferragamo is certified as a Great Place to Work (learn more about the certification here ).

Position Summary:

The Mailroom Coordinator will facilitate the flow of large volume inbound and outbound packages, inter-office mail, and supplies in the New York Office. This position is also responsible for the broader coordination of general care and maintenance in accordance with the Brand Image for the New York Office throughout the day.

Mailroom & Shipping Operations — 40%

Core logistics flow management:

• Sorting and distributing inbound/outbound mail
• Preparing domestic & international shipments (FedEx, UPS, USPS)
• Monitoring shipping costs & postage compliance
• Distributing company communications

Facilities & Office Operations — 40%

Physical office upkeep and brand environment management:

• Maintaining common areas (conference rooms, pantry, showrooms, copy areas)
• Restocking office & canteen supplies (NY + NJ)
• Event/catering setup and breakdown
• Coordinating with Cushman & Wakefield for building services
• Acting as NY/NJ facilities point of contact
• Supporting Brand Image standards throughout the day

Desk-based coordination and analysis:

• Sustainability data compilation (55 stores × 12 months reporting)
• Supply ordering systems management
• Cost-savings process review
• Ad hoc reporting & special projects\

Requirements

• Minimum of one-year mailroom or similar experience.
• Excellent communication skills.
• Detailed oriented and possess excellent organizational skills.
• Computer skills – email, postal and shipping systems.
• Flexible, trustworthy, able to work in fast-paced environment.
• Professional demeanor, team player and ability to work independently.
• No cellphones in the showrooms at any time.

Essential Functions

• Please see “requirements” above.
• Physical requirements: This position involves constant moving, walking, talking, hearing, reaching, grabbing, sitting; may occasionally involve stooping, kneeling, crouching and climbing step stools and ladders.
• May involve lifting at least of 25 - 75 lbs.
• Regular and reliable attendance, normally on a 5-day-a-week, full-time schedule.