Workplace Community Ambassador

Forrest Solutions; Washington (District of Columbia); On-site; USD 40,000 - 55,000; Full time

Job summary

A leading finance organization in Washington is seeking a Workplace Ambassador to provide exceptional hospitality and support office organization. The ideal candidate will have at least 2 years of administrative or hospitality experience and possess excellent communication skills. Responsibilities include welcoming clients, managing conference room setups, and supporting various office functions. This role emphasizes a high-energy, polished demeanor in an inclusive work environment.

Qualifications

• High school diploma or equivalent required; college degree preferred.
• 2+ years of administrative/hospitality experience required.
• Proficient in Outlook and calendar scheduling.

Responsibilities

• Provide a welcoming hospitality experience for clients and employees.
• Oversee conference room reservations, set-ups, and maintenance.
• Deliver a 5-star hospitality experience for guests and clients.

Skills

Administrative experience

High-energy hospitality mindset

Excellent communication skills

Education

High school diploma

Tools

Outlook

Job description

Are you looking to join one of the world's leading finance organizations? As the Workplace Ambassador you'll play a key client-facing role, responsible for creating exceptional first impressions, maintaining office organization, and fostering employee engagement. If you're looking to join an inclusive work environment that prioritizes a dynamic experience, this is the job for you!

Responsibilities

• Provide a welcoming and high-quality hospitality experience for clients, visitors, and employees while serving as the primary point of contact for requests
• Oversee conference room reservations, set-ups, and maintenance, ensuring all meeting spaces are properly prepared and cleaned
• Deliver a 5-star hospitality experience for guests, clients, and VIPs
• Operate photocopiers, scanners, and finishing equipment
• Adapt to changing customer and team demands in a fast-paced, high-volume environment
• Support special events, new hire orientations, and concierge-style guest services
• Assist with additional duties across departments, including Mail Center, Hospitality, and Records as needed

Qualifications

• High school diploma or equivalent required; college degree preferred
• 2+ years of administrative/hospitality experience required
• Proficient in Outlook and calendar scheduling
• High energy, white-glove hospitality mindset with a polished demeanor
• Excellent written and verbal communication skills

All qualified applicants will receive consideration for employment without regard to race, color, religion, sex, sexual orientation, gender identity, origin, disability, or military status.