Workforce Specialist: Connect Employers & Jobseekers

State of South Carolina; Sumter (SC); On-site; USD 42,000 - 62,000; Full time

Job summary

The South Carolina Department of Employment and Workforce (DEW) is seeking a Workforce Specialist to support jobseekers in the Santee-Lynches region, including Sumter. You will help resolve barriers to employment, provide career guidance, assessments, and résumé assistance, and connect employers with qualified candidates.

Role involves collaboration with staff and partners, scheduling activities, and promoting DEW programs. Travel to nearby counties may be required.

Qualifications

• High school diploma with 4+ years in customer service, recruitment, counseling, or related field.
• Bachelor's degree with 2+ years in customer service, recruitment, counseling, or related field.

Responsibilities

• Educate individuals on DEW programs, policies, and services.
• Ensure timely, professional, and attentive customer service.
• Collaborate with co-workers, management, and partner staff for scheduling activities.
• Refer qualified applicants to jobs posted through SC Works.
• Work directly with Business Consultants to match customers and openings.
• Develop relationships with community resources for referrals.
• Promote SC Works services through workshops and center activities.
• Provide ongoing support to SC Works Centers and Workforce programs.

Skills

Customer service

Recruitment & interviewing

Counseling & case management

Education

High School Diploma

Bachelor's degree

Job description

The South Carolina Department of Employment and Workforce (DEW) is seeking a Workforce Specialist to support jobseekers in the Santee-Lynches region, including Sumter. You will help resolve barriers to employment, provide career guidance, assessments, and résumé assistance, and connect employers with qualified candidates.

Role involves collaboration with staff and partners, scheduling activities, and promoting DEW programs. Travel to nearby counties may be required.