Career Resource Advisor – Workforce Specialist

State-of-South-Carolina; South Carolina; On-site; USD 35,000 - 52,000; Full time

Job summary

South Carolina Department of Employment and Workforce (DEW) seeks a Workforce Specialist to support the Employment Services (ES) division. You will assist jobseekers with guidance, referrals, assessments, and résumé help, while partnering to connect employers with qualified talent across SC Works Centers.

The role involves traveling regionally to Anderson, Oconee, and Pickens counties and delivering services to resolve barriers to employment and build skills for job success.

Qualifications

• High school diploma with 4+ years in customer service or related field.
• Bachelor's degree with 2+ years in customer service or related field.

Responsibilities

• Educate individuals on DEW programs, policies, and services, assist with all services within the SC Works Center, and perform resource room activities and outreach.
• Ensure timely, professional, and attentive customer service.
• Collaborate with co-workers, management, and partner staff for scheduling activities.
• Refer qualified applicants to jobs posted through SC Works.
• Work directly with Business Consultants to match customers and clients to position openings.
• Develop relationships with community resources for seamless referrals.
• Promote SC Works services through community and center workshops and activities.
• Provide ongoing support to SC Works Centers and all Workforce programs.

Skills

Customer service

Communication

Screening candidates

Counseling

Education

High school diploma

Bachelor's degree

Job description

South Carolina Department of Employment and Workforce (DEW) seeks a Workforce Specialist to support the Employment Services (ES) division. You will assist jobseekers with guidance, referrals, assessments, and résumé help, while partnering to connect employers with qualified talent across SC Works Centers.

The role involves traveling regionally to Anderson, Oconee, and Pickens counties and delivering services to resolve barriers to employment and build skills for job success.