Workforce Services Navigator - Entry Level

State of Nevada; Carson City (NV); On-site; USD 42,000 - 54,000; Full time

Job summary

The State of Nevada, Department of Employment, Training, and Rehabilitation (DETR) in Carson City is hiring a Workforce Services Representative 1, underfill for WSR 3. The role supports job seekers, employers, veterans, and other priority populations with training, referrals, and resources.

Expect travel up to 25% and progression to the next level upon qualifications and approval. Ideal candidates have a high school diploma, proficiency in Microsoft Office, strong data-record keeping, and a

Qualifications

• High school diploma or equivalent; two years general work experience.
• Proficient with Microsoft Office applications (Word, Excel, Outlook, PowerPoint) and data management systems.
• Typing speed minimum 40 words per minute.
• Bilingual in English and Spanish preferred for outreach and customer service activities.

Responsibilities

• Provide workforce services to job seekers and employers.
• Conduct outreach activities to improve access to services.
• Interview customers to gather education, training, work history and career goals.
• Register customers for services and refer qualified individuals to programs.
• Assist customers with employment-related resources and support to accept job offers.
• Maintain accurate records using data management systems; travel as required (up to 25%).

Skills

Typing 40 wpm

MS Office proficiency

Bilingual English/Spanish

Data management systems

Customer service

Education

High school diploma or equivalent

Tools

MS Office (Word, Excel, Outlook, PowerPoint)

Job description

The State of Nevada, Department of Employment, Training, and Rehabilitation (DETR) in Carson City is hiring a Workforce Services Representative 1, underfill for WSR 3. The role supports job seekers, employers, veterans, and other priority populations with training, referrals, and resources.

Expect travel up to 25% and progression to the next level upon qualifications and approval. Ideal candidates have a high school diploma, proficiency in Microsoft Office, strong data-record keeping, and a