Information Technology Associate, Seasonal

Six Flags Entertainment Corporation; Santa Clara (CA); On-site; USD 33,062 - 34,440; Full time

Benefits offered by this job

Paid Training

FREE Uniforms

FREE Admission to California’s Great America

FREE tickets for friends and family

25% discounts on Food

20% discounts on Merchandise

Employee-only RIDE nights

GAME nights and FREE FOOD events

Job summary

A leading amusement park company in Santa Clara is seeking an IT Support Associate to provide exceptional service to guests and resolve technical issues. This role includes troubleshooting software and hardware problems, ensuring customer satisfaction, and performing system upgrades. Candidates should have expertise in Microsoft Windows and networking knowledge. This position offers paid training, free uniforms, and perks like free admission and discounts.

Qualifications

• Expert knowledge of Microsoft Windows operating systems and Microsoft Office applications.
• Experience in troubleshooting software, hardware, and network problems.
• Working knowledge of network protocols and applications.

Responsibilities

• Make guests happy by delivering amazing experiences.
• Interact with different people of all ages and backgrounds.
• Gain skills, knowledge and experience that will benefit your future.

Skills

Expert knowledge of Microsoft Windows operating systems

High level of proficiency with Microsoft Office applications

Experience in troubleshooting software, hardware, and network problems

Working knowledge of network topologies

Networking experience

Job description

Overview

Earn $24.00 - $25.00/hr.

Joining our California’s Great America team means you’ll provide associates and guests with exceptional service when they visit the park. You’ll also…

• Analyze, prioritize, and respond to specific issues with Point-of-Sale, Debit/Credit, and related systems.
• Address IT helpdesk issues on-site and over the phone.
• Resolve in house and 3rd party software and hardware issues.
• Ensure adherence to defined policies and procedures within department and company-wide.
• Research, resolve, and respond to highly complex issues, providing expert and creative solutions.
• Perform upgrades and preventative maintenance to PC’s.
• Perform daily system routines.
• Have other opportunities to learn and expand knowledge.

Responsibilities

California’s Great America is the top destination for thrill-seekers and families alike and premiere entertainment with 100+ acres of FUN. We want YOU to join us in making people happy!

• Make our guests happy by delivering amazing experiences and helping them create lifelong memories.
• Interact with different people of all ages and backgrounds.
• Gain skills, knowledge and experience that will benefit your future.

Perks and Benefits

• Paid Training!
• FREE Uniforms!
• FREE Admission to California’s Great America!
• FREE tickets for friends and family!
• 25% discounts on Food and 20% discounts on Merchandise!
• Employee-only RIDE nights, GAME nights and FREE FOOD events!
• Work with people from here, near and from all over the world!

Qualifications

• You!
• Expert knowledge of Microsoft Windows operating systems and Microsoft Office applications.
• High level of proficiency with Microsoft Office applications.
• Experience in troubleshooting software, hardware, and network problems.
• Working knowledge of network topologies (i.e.: Ethernet, 100BaseT), network protocols (i.e.: TCP/IP), and applications (i.e.: FTP, Telnet/SSH, VNC).
• Networking experience (an asset).
• Valid California Driver’s License (G2/G). Driver’s abstract is required upon hire.
• Ability to lift up to 50 lbs. and must provide own safety shoes.
• Availability that includes working flexible shifts on weekdays, weekends, evenings, and holidays.