Workforce Program Support & Compliance Specialist
C2 Global Professional Services, LLC
14 days+
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Benefits offered by this job
Job summary
A workforce development firm in Weslaco, Texas, seeks a Program Support Specialist to provide operational support to workforce center staff and technical assistance to customers in the Child Care Department. This role requires knowledge of workforce development, exceptional customer service, and strong problem-solving skills. The ideal candidate will have a High School diploma and be bilingual in English and Spanish. Join our mission to empower job seekers and enhance workforce services.
Qualifications
- High School Diploma or GED required.
- One year of relevant experience preferred.
- Bilingual in English and Spanish strongly preferred.
Responsibilities
- Review compliance reports for program requirements.
- Monitor customer contacts and communications.
- Participate in customer hearings.
Skills
Knowledge of workforce development
Exceptional customer service and interpersonal skills
Excellent problem-solving and critical thinking skills
Excellent verbal and written communication skills
Ability to develop strategies and solutions
Education
High School Diploma or GED
Bilingual in English and Spanish
Tools
Word processing software
Spreadsheet software
Job description
A workforce development firm in Weslaco, Texas, seeks a Program Support Specialist to provide operational support to workforce center staff and technical assistance to customers in the Child Care Department. This role requires knowledge of workforce development, exceptional customer service, and strong problem-solving skills. The ideal candidate will have a High School diploma and be bilingual in English and Spanish. Join our mission to empower job seekers and enhance workforce services.
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