Workforce Planning Lead — Data Center Deployments

Socket.dev; Kansas; On-site; USD 120,000 - 180,000; Full time

Job summary

Computacenter seeks a Workforce Manager to lead end-to-end workforce strategy for a large-scale data center deployment in the United States. You will partner with account leadership, project management, and field teams to translate timelines into headcount, skills, and site requirements.

The role requires building forecast models, managing unions, and ensuring staffing readiness across sites. You will oversee day-to-day deployment, risk mitigation, and performance reporting, while aligning with

Qualifications

• Bachelor’s degree in business administration, Operations, Human Resource Management, or related field, or equivalent experience.
• 5+ years in workforce planning, resource management, project delivery, service delivery, field operations, or data center infrastructure environments.
• Demonstrated experience managing large union or represented workforces, including direct experience partnering with union leadership and managing labor relations.
• Experience supporting large-scale IT infrastructure, data center deployment, service center, or professional services delivery operations preferred.
• Demonstrated ability to model complex resource demand against volatile, fast-paced project schedules.
• Skilled in navigating matrixed organizations, managing partner relationships, and briefing executive stakeholders.
• Strong knowledge of workforce compliance, badging/site access protocols, and labor reporting frameworks.
• Professional self-starter with strong business acumen and the ability to influence without direct authority.
• Legally eligible to work in the United States.

Responsibilities

• Lead end-to-end workforce strategy and execution for a large-scale deployment program.
• Own demand forecasting, resource allocation, and field readiness.
• Serve as the primary onsite escalation point for staffing constraints and workforce risks.
• Coordinate onboarding readiness and documentation with partners.
• Monitor workforce metrics and drive continuous improvement.
• Partner with account leadership, project management, and field teams to align headcount and skills with timelines.

Skills

Workforce planning

Resource management

Union labor relations

IT infrastructure knowledge

Forecast modeling

Stakeholder briefing

Matrixed organization

Labor reporting

Work authorization

Education

Bachelor’s degree in business/operations/HR or related field

Job description

Computacenter seeks a Workforce Manager to lead end-to-end workforce strategy for a large-scale data center deployment in the United States. You will partner with account leadership, project management, and field teams to translate timelines into headcount, skills, and site requirements.

The role requires building forecast models, managing unions, and ensuring staffing readiness across sites. You will oversee day-to-day deployment, risk mitigation, and performance reporting, while aligning with