Strategic Workforce Lead - Data Center Deployments

Computacenter AG & Co. oHG; Saline, Northern (MI, KY); On-site; USD 90,000 - 130,000; Full time

Job summary

Computacenter AG & Co. oHG in Saline, MI is seeking a Workforce Manager to lead end-to-end workforce strategy and deployment for a major data center program.

You will partner with account leadership to forecast demand, allocate field resources, and ensure readiness across sites and schedules. This role requires strong union liaison experience, risk management, and the ability to translate forecasts into staffing plans while maintaining SLAs and cost discipline.

Qualifications

• Bachelor’s degree in business administration, Operations, Human Resource Management, or related field, or equivalent experience.
• 5+ years of experience in workforce planning, resource management, project delivery, service delivery, field operations, or data center infrastructure environments.
• Demonstrated experience managing large union or represented workforces, including direct experience partnering with union leadership and managing labor relations, workforce issues, and escalations required.
• Demonstrated ability to model complex resource demand against volatile, fast-paced project schedules.
• Skilled in navigating matrixed organizations, managing partner relationships, and briefing executive stakeholders.
• Strong knowledge of workforce compliance, badging/site access protocols, and labor reporting frameworks.
• Professional self-starter with strong business acumen and the ability to influence without direct authority.
• Legally eligible to work in the United States.

Responsibilities

• Partner with account leadership and project management to build robust demand models, translating project timelines and deployment schedules into precise headcount, skill, and location requirements.
• Run scenario analyses to evaluate the workforce impact of scope changes, site delays, or accelerated timelines, establishing buffer strategies to mitigate risk without over-allocating budget.
• Oversee day-to-day workforce allocation, ensuring field teams, sub-contractors, and technical specialists are fully vetted, badged, compliant, and deployed on schedule across customer sites.
• Manage site-level shift schedules, travel logistics, and coverage rotations to minimize field burnout, control overtime expenses, and maintain continuous coverage on high-priority sites.
• Serve as the primary onsite communication owner for workforce-related updates, including staffing levels, coverage risks, resource constraints, schedule impacts, and resolution plans.
• Coordinate partner and resource onboarding readiness, including required documentation, system access, operational setup, and deployment readiness.
• Define, track, and report on core workforce metrics (e.g., resource utilization, schedule variance, deployment readiness, and forecast accuracy) to drive continuous operational improvement.
• Conduct post-project WFM retrospective analyses to compare forecasted vs. actual labor utilization, pinpointing inefficiencies to continuously refine future account bidding and planning assumptions.
• Coordinate across internal operations, external staffing partners, vendor management, and field leaders to maintain an agile, audit-ready workforce across dynamic data center environments.

Skills

Workforce planning

Resource management

Project delivery

Labor relations

Stakeholder briefing

Analytical skills

Education

Bachelor’s degree in business administration, Operations, Human Resource Management, or related field

Job description

Computacenter AG & Co. oHG in Saline, MI is seeking a Workforce Manager to lead end-to-end workforce strategy and deployment for a major data center program.

You will partner with account leadership to forecast demand, allocate field resources, and ensure readiness across sites and schedules. This role requires strong union liaison experience, risk management, and the ability to translate forecasts into staffing plans while maintaining SLAs and cost discipline.