Strategic Workforce Planning Analyst

Computacenter; Saline (MI); On-site; USD 65,000 - 90,000; Full time

Job summary

Computacenter, a leading independent technology partner, seeks a Workforce Analyst to provide the analytical foundation for resource planning across the Rapid Data Center Deployment organization. You will translate project schedules, contractor inputs, and timekeeping data into actionable workforce insights.

Collaborating with PMO, WFM, site leads, and partner teams, you will identify gaps, elevate staffing risks, and improve workforce tracking discipline to support deployment readiness and cost

Responsibilities

• Maintain accurate workforce trackers, dashboards, and reporting standards covering utilization, attendance, readiness, and contractor labor metrics.
• Collaborate with PMO, WFM, and project leads to aggregate schedules, skill needs, and deployment timelines into a forward-looking capacity model.
• Monitor scheduled versus actual staffing across internal and contractor teams, surfacing coverage gaps, attendance trends, and resource risks.
• Validate labor hours, travel premiums, per diems, and contractor timecards to support accurate AP reconciliation, invoice dispute resolution, and cost tracking.
• Identify and document operational bottlenecks—including staffing shortfalls, badging delays, and timekeeping errors—escalating root causes for swift resolution.
• Lead routine WFM operational reviews, presenting key metrics, root-cause analyses, and action plans to account leadership.
• Track third-party labor availability, site access readiness, onboarding status, and replacements to ensure uninterrupted deployment continuity.

Job description

Computacenter, a leading independent technology partner, seeks a Workforce Analyst to provide the analytical foundation for resource planning across the Rapid Data Center Deployment organization. You will translate project schedules, contractor inputs, and timekeeping data into actionable workforce insights.

Collaborating with PMO, WFM, site leads, and partner teams, you will identify gaps, elevate staffing risks, and improve workforce tracking discipline to support deployment readiness and cost